Best Lawyers · 1 day ago
Post-Sale Coordinator
Augusta, GA
Full-time
Hybrid
Entry, Mid Level
1+ years expBest Lawyers is a respected name in the legal industry, recognized for identifying outstanding legal counsel through a rigorous process. They are seeking a Professional Post-Sale Coordinator to facilitate the connection between completed sales and long-term client success, focusing on technical setup, customer service, and SEO best practices.
ConsultingLaw EnforcementLegal
Responsibilities
Professional Client Onboarding: Lead the technical setup of end-user profiles with uncompromising integrity, ensuring all data is accurate and compliant with modern privacy standards
Forward-Thinking Customer Service: Act as the primary, polished point of contact post-sale. Use emotional intelligence to resolve inquiries and proactively identify potential journey bottlenecks
SEO & Digital Marketing Support: Implement foundational SEO best practices—such as keyword-rich metadata and site health checks—to ensure client-facing digital assets maintain a professional and authoritative presence
Polished Communication: Maintain a professional and courteous manner across all channels (email, phone, video), ensuring complex digital marketing concepts are explained clearly to non-marketing stakeholders
Data-Driven Reporting: Track and report on post-sale KPIs, using insights to suggest workflow improvements that enhance team efficiency and client retention
Qualification
Required
Exceptional interpersonal skills and a commitment to maintaining a mature, polished behavior when representing the company
A proven track record of managing complex technical profiles and digital marketing tasks with high accuracy and follow-through
Base-level knowledge of search engine optimization and experience with digital marketing tools (e.g., GA4, email automation, or CRM platforms)
Ability to anticipate client needs and adapt quickly to shifting digital trends or technology changes
Takes full ownership of their work quality and maintains high professional standards with minimal supervision
[1-3] years of experience in customer success, digital support, or a professional administrative role
High proficiency in Microsoft Teams, including experience with Channels, integrated Apps, and managing professional virtual meetings
Provide 'as-needed' assistance for special projects or overflow tasks to ensure the smooth operation of the post-sale ecosystem
Preferred
Bachelor's Degree in Marketing, Business, or a related field
Company
Best Lawyers
Best Lawyers is the oldest and most respected peer review publication in the global legal community.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2021-12-01Acquired
Leadership Team
Phillip Greer
CEO
Recent News
2025-11-11
Company data provided by crunchbase