Olsson · 21 hours ago
Client Manager - Industrial
Olsson is an engineering and design firm dedicated to improving the world around us. They are seeking a Client Manager to serve as the main point of contact for key clients, ensuring client satisfaction and managing service delivery while identifying growth opportunities.
Civil EngineeringConstructionConsulting
Responsibilities
Manages a key client account within the team or across multiple teams by serving as the main point of contact and working closely with project managers to lead project execution plans
Develops a deep understanding of the client’s business, as well as the industry, to present growth strategies, identify new opportunities, and cross-sell services to the client
Creates communication plans unique to the client to ensure communication needs are satisfied by providing regular updates and reports to the client on the status of their projects
May focus on a specific client targeted for growth opportunities for the team by executing a growth plan for the client and cross-selling services
Leads efforts, in conjunction with the team leader and/or group leader(s), to secure repeat client work by focusing on exceptional client service
Manages client expectations and negotiates outcomes
Coordinates with internal leaders to address client concerns or conflicts and takes client feedback into consideration when making decisions
Qualification
Required
Strong communication skills
Ability to contribute and work well on a team
A minimum of eight years of client experience with increasing responsibility
Preferred
Bachelor's degree in engineering or a related area is preferred
Benefits
Receive a competitive 401(k) match
Have the possibility for flexible work arrangements
Participate in a wellness program promoting balanced lifestyles
Full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.)
The opportunity to participate in a bonus system that rewards performance
Company
Olsson
We are Olsson, an engineering firm of people who craft expert solutions and designs that improve communities.
Funding
Current Stage
Late StageTotal Funding
unknown2026-01-13Acquired
Recent News
2026-01-15
2026-01-15
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