NEOGOV · 2 weeks ago
Child Support Specialist Trainee - Human Services BCSE - Kanawha Co.
Kanawha County, WV
Full-time
Onsite
Entry Level
$32K/yr - $54K/yr
4+ years expNEOGOV is seeking a Child Support Specialist Trainee to perform entry-level Child Support Enforcement Work. This role involves formal classroom training and on-the-job training to develop familiarity with Child Support Laws and the processing of cases under supervision.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
In a training capacity, performs entry - level Child Support Enforcement Work
Through formal classroom training and on the job training, job assignments are designed to develop familiarity with Child Support Laws, regulations, policies, programs, and services of the Bureau of Child Support Enforcement (BCSE)
You will learn in this position with a training period where employees perform beginning level Child Support case work in processing cases through locations, case development, initial notice to non-custodial parents regarding obligation and Child Support Enforcement involvement
Under close supervision will learn to acquire knowledge and abilities leading to the independent management of a case load in Child Support Enforcement
This position requires monthly evaluation and progress monitoring by supervisory staff
Will learn to acquire the knowledge and abilities to manage a caseload in the area of Child Support Enforcement; become familiar with agency policy and State and Federal Laws
Will learn to locate parents, assets and sources of income and calculate the Child Support formula
Research legal sources such as statutes, court opinions, rules and regulations, and compile case information by reviewing public documents, interviewing customers, or gathering information from other agencies, and case files for the BCSE Attorney
Performs beginning level work in responding to customer service inquires to include resolution of less complex case issues, compose routine correspondence, and maintains confidentiality of Information
Qualification
Required
High school diploma or equivalent
Four (4) years of clerical and/or paraprofessional experience
Successful completion of study from an accredited college or university may be substituted for the required experience at a rate of one (1) year of experience for thirty (30) credit hours of education
Availability of a vehicle for continuous use may be a requisite of employment
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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