NEOGOV · 3 months ago
Seasonal Event Security Specialist
NEOGOV is seeking a Seasonal Event Security Specialist to work at the Charlotte Sports Park. The role involves maintaining security and safety, providing customer service, and assisting with event-related activities during Spring Training.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Works cooperatively with contractual partners and internal County departments to provide security and customer service for the Charlotte Sports Park, primarily during Spring Training
Provides a high level of customer service to all patrons and communicates regularly with the general public; handles customer questions, complaints, and suggestions
Patrols assigned areas to ensure that safety is paramount to the success of the operation
Performs bag checks and confiscates all prohibited items upon entrance into the facility
Provides crowd control in assigned areas of the facility; controls and ensures safe access and egress to and from restricted areas
Assists in identifying and implementing security procedures that address vehicular access to emergency areas
Communicates via assigned radios regarding the occurrence of any incident, accident, or potential situation of interest
Responds to and resolves requests for assistance and/or information from patrons
On occasion, may be required to physically escort unruly patrons out of or away from assigned facility
Complies with all established operational policies and procedures
Implements daily assignments and deployment instructions from supervisory personnel
Assists in the implementation of the Emergency Management Plan, upon direction by supervisory personnel
Attends all mandatory training sessions to discuss operational policies and procedures related to Spring Training
Prepares and receives a variety of forms, logs, incident/accident reports, requests, records, reports, correspondence and other documents associated with daily responsibilities of the position; reviews, completes, processes, forwards, maintains and/or takes other action as appropriate
Qualification
Required
High school diploma
Six (6) months of experience in security operations, special events, recreation, or related field
Or an equivalent combination of relevant training, education, and experience
Knowledge of rules and regulations pertaining to facility and grounds admission, events, operating hours, emergency and operating procedures
Knowledge of the physical location and lay-out of facilities within the grounds and buildings patrolled
Skill in detecting problems and unsafe situations and ability to report information to appropriate personnel
Ability to provide fan-friendly customer service to all park patrons inclusive of internal partners, guests, and sponsors
Ability to demonstrate professional behavior in the presence of famous or high profile individuals
Ability to act in emergency situations and to notify assigned personnel of safety and emergency issues in a timely manner
Ability to exercise judgment and discretion in applying and interpreting operational rules, regulations, policies, and procedures
Ability to resolve customer complaints and concerns with tact and courtesy
Ability to physically escort unruly fans out of the facility if and when required
Ability to work late nights, early mornings, weekends, and holidays
Ability to stand for extended periods of time, possibly during inclement, hot or cold weather
Ability to follow written and oral instructions; good written and oral communication skills, including the ability to communicate clearly via a two-way radio or other wireless device as assigned
Ability to accurately maintain basic records and reports
Ability to establish and maintain effective working relationships, including the ability to effectively work as part of a team or work unit
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase