Interactive Resources - iR · 9 hours ago
Encompass Administrator
Interactive Resources - iR is seeking an experienced Encompass Administrator to support the design, implementation, and ongoing success of a modern mortgage technology stack. This role serves as a key liaison between IT, business stakeholders, and end users, ensuring the Encompass LOS and integrated third-party systems are optimized and stable.
Responsibilities
System configuration
Troubleshooting
Vendor coordination
Release management
Documentation
Supporting end users with a customer-first mindset
Evaluating current-state challenges
Defining solution requirements
Driving continuous improvement across mortgage technology platforms
Qualification
Required
5+ years of hands-on experience as an Encompass LOS Administrator
Strong knowledge of the full mortgage loan origination lifecycle
Experience with Encompass integrations, migrations, testing, and release management
Excellent communication and problem-solving skills
Familiarity with Jira, Azure DevOps, and Agile/Scrum methodologies
Encompass Admin Certification
Preferred
Next Generation/TPO Portal experience