Allied Universal · 1 week ago
Security Officer - Utilities Customer Concierge
Allied Universal, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. As a Security Officer - Utilities Customer Concierge, you will serve and safeguard clients in a range of industries, providing outstanding customer service while monitoring access and maintaining security protocols.
Cyber SecurityInformation TechnologySecuritySoftware
Responsibilities
Greet and assist employees, visitors, and/or contractors at the front desk, providing a professional and courteous presence at the utilities location
Monitor access to the facility by verifying identification and credentials, following site-specific policies and procedures
Respond to incidents and critical situations at the front desk in a calm, problem-solving manner, following Allied Universal protocols
Maintain detailed and accurate records of daily activities, incidents, and/or unusual occurrences as required by the site
Assist with emergency response activities as directed, communicating with appropriate personnel and following established procedures
Support the overall security-related operations of the utilities location by helping to deter unauthorized access and reporting suspicious activity
Provide excellent customer service to all individuals entering or leaving the facility, answering questions and assisting as needed
Qualification
Required
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
Possess a high school diploma or equivalent
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
A valid driver's license will be required for driving positions only
Preferred
A state, county, or city issued security license is preferred
Customer service experience is preferred
Being comfortable using a computer or tablet is preferred
A guard card or license is preferred
Access control or badge experience is preferred
Benefits
Access to our exclusive technology to view and claim additional shifts to earn more.
Get paid training and access to career growth opportunities.
Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
Enjoy discounts on top brands and services through our Perks Program.
Company
Allied Universal
Allied Universal is a security and facility services company that provides tailored security solutions and smart technology.
Funding
Current Stage
Late StageTotal Funding
$9BKey Investors
Warburg PincusLa Caisse
2019-12-13Acquired
2019-09-01Private Equity· $9B
2019-02-21Private Equity
Leadership Team
Recent News
2025-12-10
Company data provided by crunchbase