SMC · 1 week ago
Channel Operation Coordinator
Noblesville, IN, USA
Full-time
Onsite
Mid Level
3+ years expSMC is seeking a Channel Operations Coordinator who will play a crucial role in supporting both direct and indirect business channels. This position involves operational analysis, data management, and communication with channel partners to enhance business processes and strategies.
IndustrialIndustrial EngineeringManufacturingMechanical Engineering
Responsibilities
Responsible for operational analysis, validation, cleansing, collection, and reporting
Retrieve and analyze information / data, including manual files, external websites, and statistical metrics from various sources that support senior management decisions
Respond to informational / data inquiries from various groups within the organization
Create and publish regularly scheduled and/or ad hoc reports as needed
Must be able to collect and track key program statistics and metrics, and monitor/measure program performance such as the Quarterly Business Reviews, and Annual Business Plans
Centralization of Target account program documentation and evaluation
Evaluate Distributor Effective sales power to ensure it is in line with SMC corporate strategy
Recommend financial and non-financial strategic alternatives and develop and maintain operational plans
Liaise between both indirect and direct channel partners and all levels of SMC’s organization
Coordinate with appropriate resources to troubleshoot, resolve and improve operational issues, efficiencies, and strength in market
Communicate with channel partners on policy, product changes, and other formal business matters
Support the Contract Administrative Group and Management in defining, evaluating, managing, and ensuring compliance with policies and terms of contractual agreements (including Distributor Operations, Sales Policy, Rebate Agreements, Strategic Sales Programs etc.)
Lead/collaborate on cross departmental initiatives for direct and indirect channels
Drive execution of operational and strategic internal and external audits
Facilitate on-boarding of new customers and distributors
Other duties as assigned
Qualification
Required
Bachelor's degree in Business, Statistics, Economics, or related field
Minimum of 3+ years of experience with business systems, analytics, operations, or related fieldwork
Demonstrated experience in working with customers, identifying/understanding their needs, and formally documenting business requirements
Strong verbal, written, presentation, and interpersonal skills
Strong analytical and problem-solving skills
Experience with process improvement, project management, and technical knowledge
Proficiency in MS Office, including MS Excel mastery
Company
SMC
SMC Corporation is a global leader in automation technology and a trusted partner for innovation across industries.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Kelley Stacy
President, CEO
Recent News
2025-05-16
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