NEOGOV · 6 days ago
Health Services Administrator I (Operations Manager) - Overdose Prevention and Response
Chinook Building 401 5th Avenue Seattle, WA
Full-time
Hybrid
Mid, Senior Level
$130K/yr - $165K/yrNEOGOV is seeking a Health Services Administrator I (Operations Manager) to join the Overdose Prevention and Response team. This role oversees operational and administrative activities, providing leadership to ensure effective services for individuals at risk of overdose while promoting health equity and team culture.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Implement and oversee the day-to-day operations of the ODPR team, ensuring timely execution and reporting on initiatives such as harm reduction supply distribution, training, communications, low-barrier response and connection to treatment, and housing and place-based prevention and response. Aligning activities with team goals, Public Health’s Strategic Plan, and KC’s Equity Framework while breaking down silos across initiatives
Supports the team in navigating internal King County systems, including by leveraging existing standard operating procedures and documentation and leading the co-creation of new standard processes/practices for the team when needed
Manage program priorities, work plans, and deliverables
Provide administrative supervision to approximately 3-5 program/project managers in a matrixed environment and overall operational leadership and support to a team of 12-15 staff. Use organizational development tools and frameworks to support a healthy and strong team and workplace culture
Analyze data and trends to adapt program strategies, support continuous quality improvement, and drive health equity outcomes. Oversee enterprise-level reporting on key milestones and performance measures, including strategic plan and operational review quarterly updates to department and county leadership, respectively
Support contract and grant management to ensure fiscal responsibility and compliance with local, state, and federal regulations and grantors
Oversee procurement and contracting for the ODPR team in partnership with the PHSKC contracting team
Evaluate and optimize existing meeting structures, collaborating with the team to design and implement improved frameworks such as tiered boards or alternative information sharing mechanisms
Support the team in developing and refining tools to support project and task management to ensure coordination across the team, balanced and manageable workloads, and the on-time completion of key project deliverables
Oversee the team’s design and adoption of best practices in the use of technology, including SharePoint/Teams, project management tools, Microsoft Lists, and other information system products
Work with the Strategic Advisor, finance staff and program managers to manage the ODPR program budget, including county levy and city funding, opioid settlement allocations, and grant-funded projects
Monitor expenditures, identify funding opportunities, and ensure financial resources align with program needs and community priorities. Review project-specific budgets and ensure coordination across the team for overlapping bodies of work
Serve as team lead on human resources, including staffing plans, recruitments, workload management, and coverage/back-up planning
Work as part of a leadership team to provide day-to-day support in shaping team culture, strengthening communication norms, and reinforcing values-driven behaviors consistent with Public Health’s equity and anti-racism work
Provide opportunities for staff professional development and job enrichment
Support managers and staff through coaching, structured feedback, team building, and implementation of shared working agreements
Use organizational development frameworks and tools to ensure the team feels that projects/initiatives, decisions, and communications are rooted in the principles of justice, participation, transparency, effectiveness, coherence, and accountability
Lead and coordinate cross-team operational planning processes that clarify roles, expectations, workflows, and decision-making structures
In collaboration with the Strategic Advisor, division leadership, ODPR team members, and consultants and advisors from outside the team, work to repair harm where that is needed
Advance the King County’s Racism Is a Public Health Crisis commitment
Other duties as assigned
Qualification
Required
Bachelor's and/or advanced degree in a relevant field or comparable experience
Demonstrated experience applying public health principles, including the use of data, evidence, and community voice to inform decision-making
Proven skill in navigating and leading staff through complex processes in areas such as Request for Proposals, contract management, procurement, and invoice processing
Demonstrated experience providing project management support for multidisciplinary teams that are working on multiple projects, including experience creating as well as adjusting scopes of work, workplans, and timelines
Proven experience with team building and culture development, including facilitating conversations to work through conflict in a generative way and to address and repair harms
Demonstrated experience in meeting facilitation with teams, encouraging and working through diverse opinions/perspectives, managing conflict, striking the balance between building connection and keeping work moving forward/meeting team members' needs for info/support, etc
Proven experience in managing the day-to-day operations of a team, including budget and expenditure monitoring across multiple funding sources (e.g., federal, city, levy, and settlement), space planning, and records management
Demonstrated experience supervising multiple staff, including co-developing workplans, supporting professional development, and managing performance
Experience managing complex projects that require coordination of staff from various internal work teams and business units across a governmental organization
Excellent communication, facilitation, and consensus-building skills with diverse audiences
Experience using organizational development tools and frameworks to build a strong team and workplace culture
Deep knowledge of equity and social justice principles and practices and understanding of the effects of place, race, and policy and systems-based inequities on communities and populations that have been marginalized and most directly impacted by overdose
Preferred
Demonstrated experience serving as operations manager in a local health department or agency providing overdose prevention services funding by multiple funding sources (e.g., federal, state, city, levy, and settlement)
Knowledge of SharePoint and Teams best practices and experience supporting a team through technological transitions in their use of these applications
Individuals who have personal experiences with criminalized drug use, incarceration, homelessness, sex work, or are a member of a community disproportionately impacted by overdose are valued and welcomed applicants
Benefits
Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what’s best for themselves and their eligible dependents
Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
Transportation program and ORCA transit pass
12 paid holidays each year plus two personal holidays
Generous vacation and paid sick leave
Paid parental, family and medical, and volunteer leaves
Flexible Spending Account
Wellness programs
Onsite activity centers
Employee Giving Program
Employee assistance programs
Flexible schedules and telecommuting options, depending on position
Training and career development programs
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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