h3 Technologies, LLC · 4 hours ago
Director Enterprise Content Management Systems
H3 Technologies, LLC is seeking a Director of Enterprise Content Management Systems to lead the strategy and governance of their ECM solutions. This role is crucial for ensuring that the content management platforms are secure, compliant, and aligned with business objectives in a regulated environment.
Responsibilities
Lead the strategy, delivery, and operational excellence of enterprise content management platforms, ensuring secure, compliant, and scalable document and collaboration services aligned with firmwide objectives
Establish, enforce, and evolve governance standards across ECM systems in alignment with information security, risk, privacy, and compliance requirements
Drive continuous improvement through performance monitoring, user adoption analysis, and alignment with evolving business needs
Act as the senior liaison and escalation point for ECM vendors and internal stakeholders, ensuring strong partnerships, effective contracts, and adherence to enterprise architecture standards
Monitor industry trends and emerging technologies in content management and collaboration, translating insights into actionable recommendations and long-term technology roadmaps
Define and execute ECM strategy, investment priorities, and roadmaps in alignment with enterprise IT strategy and information governance policies
Provide leadership and accountability for the ECM organization, including workforce planning, performance management, and professional development, ensuring high service levels
Oversee the availability, reliability, and support of core ECM platforms, including document management, collaboration, and client-facing systems, ensuring business continuity
Provide architectural and technical oversight for complex ECM solutions and integrations, ensuring scalability, security, and compliance with enterprise standards
Qualification
Required
Proven expertise leading and governing enterprise document management platforms in complex, highly regulated environments
Extensive experience managing and evolving enterprise intranet and collaboration platforms, including governance, usability, and lifecycle management
Strong background supporting professional services organizations, including delivery of secure external collaboration solutions such as client portals, deal rooms, and team workspaces
15+ years of progressive experience in enterprise IT systems, including leadership of business-critical, highly available platforms
5+ years of direct people leadership experience, including team development and operational accountability
5+ years of leadership experience in enterprise content or document management systems, with responsibility for strategy, delivery, and optimization
15+ years enterprise IT experience
5+ years people leadership experience
5+ years ECM / document management leadership experience
Preferred
Bachelor's degree in Business, Information Systems, or a related discipline (preferred)
Experience in the legal industry or a similarly regulated, client-facing environment is required
Ideal candidates will have a very stable resume and direct experience in the legal industry or a comparable regulated environment
Benefits
Full benefits package