Junior Achievement USA · 2 hours ago
Senior Director, Infrastructure
United States
Full-time
Remote
Lead/Staff, Director/Executive
$96K/yr - $129K/yr
5+ years expJunior Achievement USA is dedicated to helping students achieve academically and economically through experiential learning. The Senior Director of Infrastructure will execute and shape the organization’s IT infrastructure strategy, ensuring effective implementation and auditing of systems related to backup, hosting, administration, and cloud management.
EducationNon Profit
No H1B
Responsibilities
Provide strategic and operational leadership for the organization's technical infrastructure, overseeing day-to-day management, implementation, and ongoing maintenance of IT systems and services
Manage the deployment and upkeep of enterprise-wide tools to support scalability, availability, and accessibility of core applications and services
Participate in IT strategic and operational planning to advance business objectives, foster innovation, and prioritize key initiatives. Coordinate the evaluation and implementation of current and future IT systems to ensure effective, flexible infrastructure
Develop and enforce policies to mitigate system downtime and minimize operational risk
Oversee enterprise-wide strategies for system security, data backup, service management, hosting, system administration, and hardware lifecycle management, ensuring compliance and regular audits
Lead the incident response process for service-impacting issues, including documentation of incident details, root cause analysis, and implementation of corrective actions to prevent recurrence. Monitor service levels (SLAs) and escalate issues when necessary
Manage infrastructure team members responsible for the installation, configuration, and maintenance of all JA enterprise systems, educational applications, networks, and hosted services
Set performance goals, monitor progress, and evaluate outcomes to ensure alignment with departmental and organizational objectives
Ensure the reliability of hosted services through proactive monitoring, performance management, and issue resolution
Monitor monthly infrastructure spending and ensure alignment with budget goals; implement cost-saving measures where appropriate without compromising security or service quality
Stay current on emerging IT trends, technologies, and architectures—particularly in cloud services and automation. Provide strategic recommendations to IT leadership to align infrastructure with evolving organizational needs
Support vendor relationship management to ensure the timely and successful delivery of technical initiatives
Qualification
Required
Minimum of five (5) years of progressive experience in Information Technology, including staff management, strategic planning, and customer engagement
Minimum of three (3) years of hands-on experience managing enterprise IT infrastructure within Microsoft Azure, including networking, virtual machines, storage, identity and access management, and monitoring
Microsoft Certified: Azure Administrator Associate (AZ-104) or a higher-level Azure certification
Proven experience managing hybrid IT environments, with responsibility for system security, data backup, hosting, and administration across both cloud and on-premises infrastructure
Familiarity with monitoring and performance management tools such as Azure Monitor, Microsoft System Center, or similar platforms
Demonstrated success leading high-performing technical teams, including setting goals, tracking performance, and providing coaching and mentorship
Strong verbal and written communication skills, with a customer-centric and collaborative approach
Experience managing vendor relationships and service-level agreements (SLAs) in support of infrastructure projects and hosted services
Advanced proficiency with Microsoft Office applications, including Word, Excel, and Visio
Willingness and ability to travel (up to 10%) to attend Junior Achievement events and organizational gatherings
Preferred
Bachelor's degree in Information Technology, Engineering, or a related discipline (equivalent education or experience may be considered)
Microsoft Certified: Azure Solutions Architect Expert
Project Management Professional (PMP) or Certified ScrumMaster (CSM), if applicable to project oversight
Experience with automation platforms and scripting tools such as PowerShell, Azure Automation, or System Center Orchestrator
Demonstrated involvement in enterprise-wide digital transformation or IT modernization initiatives
Understanding of IT financial management, including cloud cost optimization and vendor contract negotiation
Benefits
Medical
Dental
Vision
Life insurance
Long-term disability
Holidays
Paid time off
401(k)
Company
Junior Achievement USA
Junior Achievement USA is a education administration programs.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$24.32MKey Investors
Lilly EndowmentPaychex Charitable FoundationAmerican Express
2025-01-07Grant· $22.5M
2023-05-17Grant· $1M
2023-03-08Grant· $0.82M
Leadership Team
Jack Kosakowski
President & CEO
Ed Grocholski
Chief Marketing Officer
Recent News
2025-11-29
2025-11-25
2025-11-04
Company data provided by crunchbase