Simplex. · 2 weeks ago
Clinical Workforce Analytics and Optimization Manager
Austin, TX
Full-time
Hybrid
Mid, Senior Level
$100K/yr - $150K/yrSimplex is a rapidly growing Pre Series-A digital health and remote patient monitoring company. They are seeking a Clinical Workforce Analytics and Optimization Manager focused on Operational Excellence to enhance and scale its care delivery and reimbursement workflow.
Information Technology & Services
Responsibilities
Operational Optimization: Design and implement clinical workflows for remote patient monitoring programs that balance patient care quality with predictable, compliant revenue generation
Quantitative Process Management: Apply analytic and optimization methodologies (e.g., Lean Six Sigma, linear programming, operations research principles) to maximize efficiency and scalability across medical assistant teams
Revenue and Compliance Alignment: Build models to predict, monitor, and improve the balance of billable medical assistant activities—maximizing reimbursement while maintaining strict compliance with payer requirements
Cross-Functional Collaboration: Partner with clinical, product, and business teams to translate data insights into actionable process improvements and technology-enabled solutions
Performance Analytics: Develop metrics dashboards to measure operational performance, staffing productivity, patient engagement, and reimbursement yield
Scalability: Support onboarding and integration of large enterprise accounts, ensuring that operational processes scale seamlessly across new patient populations and care protocols
Continuous Improvement: Create documentation, training, and feedback loops to standardize best practices across the organization
Conduct ad hoc operational analyses, such as: What's the optimal Medical Assistant compensation structure? How many Medical Assistants should be hired to support a given healthcare practice? We're falling short on revenue goals for a particular office - Can we close the gap, and what's the lowest cost way to do so?
Qualification
Required
Background in clinical operations, healthcare process optimization, or health system performance improvement
Strong understanding of clinical workflows in primary care, chronic condition management, cardiology, nephrology, or similar settings
Strong communication and stakeholder management skills across clinical and non-clinical teams
Bachelor's degree in Nursing, Healthcare Administration, Industrial Engineering, or related field required
Quantitative background, naturally analytical, and comfortable with data analytics, statistical modeling, or process engineering
Demonstrated success in process redesign, such as reducing variance, improving resource allocation, or scaling operational throughput
Preferred
Advanced degree (MBA, MPH, MHA, or MS in Operations/Analytics)
Hands-on familiarity with reimbursement models, especially Remote Patient Monitoring (RPM) CPT codes and payer compliance
Experience leveraging frameworks such as Lean, Six Sigma, or Kaizen to drive measurable outcomes
Proficiency with data visualization (Tableau, Power BI, or equivalent) and analytical tools (SQL, Excel modeling, Python/R a plus)
Benefits
Equity
Company
Simplex.
10 years in third party agency and corporate recruiting with a specialization in IT/Engineering placements in high tech companies.
Founded in 2012
0-1 employees
Funding
Current Stage
Early StageLeadership Team
Mike Morgan
Partner
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