Park Host Coordinator, PTNB jobs in United States
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NEOGOV · 4 days ago

Park Host Coordinator, PTNB

Lincoln County Parks Department is looking for a new Park Host Coordinator to help recruit, train, schedule, and supervise park hosts across all park locations to ensure that park hosts provide exceptional customer service and maintain park facilities. This part-time position serves as the main point of contact for park hosts, addressing any issues or concerns and ensuring consistent communication between park management and hosts.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Develop and implement recruitment strategies to attract qualified Park Hosts
Conduct interviews and assist in the hiring process
Ensure all new park hosts complete required onboarding and training
Develop and coordinate training programs for new and existing Park Hosts, focusing on customer service, park policies, safety procedures, and maintenance tasks
Provide ongoing support for Park Hosts
Create and manage schedules for park hosts, ensuring adequate coverage across all park locations
Adjust schedules based on seasonal needs, special events, and other factors
Serve as the primary point of contact for Park Hosts, addressing any concerns, providing guidance, and resolving conflicts
Foster a positive and collaborative environment among Park Hosts and between Hosts and park visitors
Conduct regular check-ins with Park Hosts to ensure job satisfaction and performance
Ensure Park Hosts adhere to all park policies, safety regulations, and customer service standards
Maintain accurate records of Park Host hours, performance evaluations, and any incidents or issues
Assist in organizing events that involve Park Hosts and promote community engagement
Schedule and manage one-time volunteers for park clean-ups, plantings, and other special events

Qualification

Recruitment strategiesTraining programsConflict resolutionPerformance managementCustomer serviceTeam managementBasic computer applicationsOutdoor recreation knowledgeInterpersonal skillsOrganizational skillsCommunication skillsMotivational strategies

Required

Associates and/or Professional Certification in fields related to parks, natural resource management, hospitality management, or public administration
Two-Three years relevant experience in managing a small team
Oregon Driver's License required within 30 days of hire
Techniques for managing and resolving conflicts, particularly in dealing with staff who may be reluctant to perform assigned tasks or follow park protocols
Motivational strategies to engage and encourage park hosts to fulfill their responsibilities effectively, even when they are resistant to doing the work
Performance management practices, including addressing underperformance, providing constructive feedback, and implementing corrective actions when necessary
Basic computer applications (e.g., Microsoft Office)
Parks, nature, and outdoor recreation
Walk up to one mile across uneven terrain, on or off pavement, in both uphill or downhill conditions to perform assigned duties
Inspire and motivate a team, set clear expectations, and provide guidance and support
Demonstrate strong interpersonal and communication skills
Work independently and as part of a team
Demonstrate strong organizational skills with attention to detail
Handle conflict and resolve issues professionally
Work weekends, holidays, and evenings as needed

Preferred

Previous experience in volunteer coordination, customer service, or park management is preferred

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Company data provided by crunchbase