Scowtt · 1 hour ago
Account Manager, Customer Success
United States
Full-time
Remote
Mid, Senior Level
$80K/yr - $120K/yr
5+ years expScowtt is an early-stage startup transforming the way businesses convert leads into customers through AI/ML marketing optimization. They are seeking an experienced Account Manager who will own and grow customer success by ensuring customers adopt their platform successfully and realize tangible business value.
AdvertisingArtificial Intelligence (AI)Lead GenerationMachine LearningMarketing
No H1B
Responsibilities
Lead onboarding kickoffs and manage each step until the customer is live
Document and streamline onboarding steps into repeatable playbooks
Serve as the primary point of contact for key accounts after onboarding
Build trusted, long-term relationships with executives and day-to-day stakeholders
Drive product adoption, engagement, and measurable ROI for customers
Monitor key success metrics to ensure customers reach or exceed their goals
Proactively identify expansion opportunities (e.g, AI SDR) and partner with Sales to execute them
Lead business reviews and strategic check-ins with customers
Manage renewals and reduce churn risk through proactive engagement
Gather customer feedback and translate it into actionable insights for Product and Engineering
Advocate internally for customer needs while aligning with Scowtt’s roadmap
Create case studies, testimonials, and references with Marketing
Qualification
Required
5–8 years of experience in account management, customer success, or client services, ideally in Ad-tech, SaaS or data/analytics platforms
Proven track record of growing accounts, driving renewals, and achieving customer success outcomes
Strong business acumen with the ability to link product value to customer objectives
Comfortable working cross-functionally with Sales, Product, and Engineering
Highly organized, empathetic, and skilled at building trust
Must be located in the United States
Eligible to work in the US without requiring work visa sponsorship now or in future
Preferred
Experience in startups or high-growth environments preferred
Bonus: familiarity with CRM tools, Google/META platforms, marketing automation platforms, Lookr and/or data analytics products
Benefits
Competitive Compensation (Base plus Bonnus)
Startup Equity
Health, Dental and Vision Insurance
Career Growth Opportunities
Company
Scowtt
Scowtt is an AI-powered advertising optimization platform that convert leads into customers by leveraging underutilized CRM and web data.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$12MKey Investors
Inspired Capital Partners
2025-12-08Series A· $12M
Leadership Team
Abhishek Priya
Head of Engineering
Recent News
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2025-12-16
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2025-12-09
thesaasnews.com
2025-12-09
Company data provided by crunchbase