IDR, Inc. · 2 hours ago
IT Helpdesk Analyst
Saint Joseph Charter Township, MI
Full-time
Onsite
Entry Level
1+ years expIDR, Inc. is seeking an IT Helpdesk Support Technician to join one of their top clients in St. Joseph, MI. The role focuses on providing internal support for over 700 locations, involving tasks such as password resets, network troubleshooting, and software support while working in a team-oriented environment.
Information TechnologyRoboticsSoftware
Responsibilities
Provide internal support for over 700 locations across the country
Perform password resets, network troubleshooting, printer/network installs, and basic end user connectivity and software support
Qualification
Required
1+ years of experience within an IT Support role (Network/Hardware)
Customer-service oriented mindset - Excellent Communication Skills is a must!
Proficient experience with Microsoft Office 365
Basic Troubleshooting skills (IE: Password Resets, printer installs & troubleshooting, end user connectivity support, network troubleshooting, etc.)
Bachelor's Degree
Benefits
Full Benefits; Medical, Vision, Dental, and more!
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
Company
IDR, Inc.
IDR, Inc.
501-1000 employees
H1B Sponsorship
IDR, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (7)
Funding
Current Stage
Late StageLeadership Team
Ashley Holahan
President and CEO
Recent News
2025-11-19
SeekingAlpha
2023-11-24
Company data provided by crunchbase