Electris360 · 8 hours ago
Inside Sales Representative
Lebanon, OH
Full-time
Hybrid
Entry, Mid Level
2+ years expElectris360, a division of Forward Solutions, is seeking a motivated and detail oriented Inside Sales Representative to join their growing team. The role involves supporting the outside sales team, assisting customers, and driving business growth through accurate order processing and exceptional service.
Electrical & Electronic Manufacturing
Responsibilities
Support outside sales representatives with quoting, order entry, and follow-up activities
Build and maintain strong relationships with existing and prospective customers
Serve as a primary point of contact for customer inquiries related to products, pricing, availability, and order status
Communicate manufacturer policies, programs, and service commitments to customers
Assist with resolving customer issues and escalate complex matters as appropriate
Maintain accurate manufacturer data related to pricing, freight terms, and commitments
Prepare and manage quotes, stock pricing, SPAs, blanket contracts, and customer-specific pricing
Maintain and update pricing records and contract documentation in company systems
Ensure pricing accuracy and compliance with manufacturer policies
Assist with contract administration and pricing updates as needed
Use CRM, REVit, and other sales systems to manage customer data, opportunities, quotes, and orders
Maintain accurate records and documentation to support reporting and follow-up
Assist with internal reporting and coordination between sales, manufacturers, and customers
Maintain organized digital files, shared drives, and reference materials
Develop and maintain a strong understanding of represented manufacturers, products, and applications
Stay current on assigned vertical markets and customer segments
Participate in ongoing product, sales, and systems training
Qualification
Required
Ability to perform all core functions of an inside sales or sales support role
Strong attention to detail and excellent organizational skills
Effective time management with the ability to manage multiple priorities
Strong written and verbal communication skills
Customer-focused mindset with problem-solving capabilities
Proficiency with CRM systems and sales support tools
Preferred
Bachelor's degree preferred, or equivalent combination of education and experience
2–3 years of experience in inside sales, sales support, customer service, or a related role preferred
Experience in manufacturing, distribution, electrical, or service-based sales environments preferred
Familiarity with pricing structures, contracts, and order processing
Experience working with CRM and sales systems
Benefits
Competitive salary
Bonus potential
401(k) with company match
Medical
Dental
Vision
Life insurance
Disability coverage
Paid time off
Holidays
Parental leave
Career development within a collaborative and supportive environment
Company
Electris360
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase