NEOGOV · 4 months ago
Lead Recreation Assistant - Don Rodenbaugh Aquatics Center (DRAC)
Allen, TX
Full-time
Onsite
Entry, Mid Level
$16.22/hr - $23.52/hr
1+ years expNEOGOV is seeking a Lead Recreation Assistant for the City of Allen's Don Rodenbaugh Aquatics Center. This role is responsible for facilitating recreational activities, providing customer service, and managing facility operations to enhance community engagement.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provides customer service by greeting members, answering and directing phone calls, providing facility information, including class schedules, hours of operation and policies, distributing equipment, supervising member activities within facility and by answering member questions and concerns
Registers citizens for membership, classes, camps and activities by operating ACTIVE software, entering data, ensuring necessary paperwork is completed, filing records and providing members with pertinent information regarding the facility and registration
Processes Point-Of-Service transactions by operating ACTIVE Software, entering and recording sales transactions and taking payments
Assists in opening and closing facilities by organizing front desk work area, accounting for cash levels and printing reports for reconciliation of check/cash levels and record of daily transactions
Maintains facility, interior and exterior, by reporting complaints and problems, making calls for repair, handling customer complaints where appropriate, identifying current risk and forecasting potential problems
Provides various administrative services by ensuring safety in front lobby, assisting with development of brochures, signs and other marketing tools, maintaining adequate levels of supplies and marketing tools, assisting with special events and providing clerical based services
Assists with training, assignment, and review of daily tasks of staff
May serve as Manager on Duty by opening/closing the facility, ensuring protocols are followed for building security, financial controls, and patron/staff safety
Qualification
Required
High School diploma and one (1) year of relevant work experience
Valid Texas Class C Driver's License
CPR/AED Certification for the professional rescuer or ability to obtain within ninety (90) days of employment
Ability to work primarily Monday through Friday, including one evening shift per week and participation in a rotating weekend schedule as assigned
Benefits
Comprehensive medical, dental, and vision coverage
Basic and optional life insurance
Long-term disability
Accrued vacation and sick leave
Paid holidays
TMRS retirement with a 2-to-1 city match
A 457 deferred compensation plan
Longevity bonuses
Wellness challenges
Book clubs
LinkedIn Learning
Foodie groups
Education assistance
CPR & Stop the Bleed training
Leadership essentials
Safety training
City Suite Event Center tickets
City conferences
Health fairs
Walking clubs
Safety golf tournaments
Possible hybrid or flexible schedules
Many more employee perks
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase