NEOGOV · 2 weeks ago
Aquatic Center - Front Desk Attendant
NEOGOV is seeking a Front Desk Attendant for the City of Republic's Aquatic Center. This role involves collecting revenue, processing program registrations, and ensuring a positive guest experience at the aquatic park.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Greets and checks in all guests, verifies season pass status, confirms Huna waivers, and files new waivers as needed
Accurately processes admissions, season passes, facility rentals, reservations, and program registrations using the Point of Sale system and RecDesk (if applicable)
Clearly communicates facility rules, policies, and emergency procedures
Responds to guest needs and reports concerns to assigned leadership
Assists in the sale of passes and program registrations, handling money responsibly and following established financial procedures
Answers phones professionally, provides accurate information, and directs callers to appropriate staff members
Deals effectively and courteously with fellow employees and the general public
Performs other duties as assigned
Attends training sessions as deemed appropriate by the Aquatic Administrator
Maintains the appropriate supplies for assigned area
Maintains a neat and orderly work area
Qualification
Required
Must be at least 16 years old to apply
Ability to operate standard office equipment including computers, POS systems, and cash registers
Ability to communicate effectively in both oral and written form
Ability to understand and enforce rules, regulations, policies, and procedures
Ability to add, subtract, and make correct change
Ability to work days, evenings, weekends, and holidays as required
Ability to multitask efficiently in a fast-paced environment
Knowledge of safe work practices and maintaining a safe environment
Ability to work effectively with supervisors, coworkers, and the public
Must be able to perform effectively as a member of a team in carrying out the City's Mission, Vision, & Values
Preferred
Prior experience working in a related position is preferred
Prior cash-handling experience is strongly preferred
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
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2025-11-14
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2025-10-31
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