Seneca Resources · 2 days ago
Control Center LAN Administrator
Queens, NY
Contract
Hybrid
Entry, Mid Level
$40/hr - $45/hr
2+ years expSeneca Resources is seeking a Control Center LAN Administrator responsible for providing technical administrative support for the Con Edison Distribution Control Center. The role involves maintaining the configuration, readiness, availability, and reliable operation of computer endpoint systems within the Control Center, ensuring optimal performance and security.
Information ServicesInformation TechnologyRecruitingStaffing Agency
Hiring Manager
Jessica Spasiuk (Gary)
Responsibilities
Assist in the installation, configuration, and maintenance of hardware and software systems
Perform routine system updates, patches, and upgrades
Monitor system performance and troubleshoot issues to ensure optimal functionality
Assist in managing and troubleshooting network devices, including routers, switches, and firewalls
Help maintain network security protocols and access controls
Collaborate with senior administrators to optimize network performance and reliability
Provide technical support to end-users by troubleshooting hardware and software problems
Datacenter gatekeeping. Monitor UPS power and cooling units, report system alarms and issues. Work with vendors to schedule preventive maintenance and repairs
Assist in setting up and configuring user accounts, email, and access permissions
Collaborate with the IT helpdesk to resolve user issues in a timely manner
Assist in implementing and managing backup and disaster recovery solutions
Perform routine data backups and ensure data integrity
Participate in disaster recovery drills and testing
Maintain accurate documentation of system configurations, procedures, and troubleshooting steps
Prepare reports on system performance and incident resolutions
Assist in implementing and enforcing security policies and protocols
Monitor system logs for security breaches and unauthorized access
Participate in security audits and vulnerability assessments
Collaborate with cross-functional teams to identify and implement technology solutions that support business objectives
Assist in evaluating and recommending IT hardware and software purchases
Providing in-person and remote support through the use of the telephone or remote access
Directing third-party vendors who may be involved in diagnosing and correcting system-related issues and assisting with solutions
Researching new IT services/vendors with management as needed for cost containment
Supporting Management with tracking of computer/printer devices for asset controls. Work within a DHCP and DNS environment, setting up DNS clients and configuring PC's for DHCP
Configure TCP/IP manually and automatically using DHCP
Supports hardware decommissioning events
Supports Business moves/changes – ensure involvement in early stages of planning
Managing escalations through to conclusion
Manage client expectations
Qualification
Required
Bachelor's Degree and two (2) years' related work experience. Demonstrated work experience in a related Information Technology field
Associate's degree with equivalent technical certification and four (4) years' related work experience. Demonstrated work experience in a related Information Technology field
Experience preparing and conducting presentations
Experience with imaging desktops/workstations/laptops
Must be proficient in PowerShell. Desktop/workstations/laptop administration skills, including low-level operating system troubleshooting skills, required
Must be well organized, detail-oriented, and flexible to handle multiple assignments and deadlines
Experience with ticket queue systems like Service Now
Must be proficient in Microsoft Office, including Word, Excel, Outlook, and PowerPoint, etc
Effective interpersonal skills
Demonstrated analytical skills
Demonstrated problem-solving skills
Strong written and verbal communication skills
Driver's License Required
Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers
Must be able and willing to travel within the CECONY and O&R service territory, as needed
Must be available to work off-hours as operationally required, which includes nights, weekends, and holidays
May need to work in other company locations as required
Company
Seneca Resources
Seneca Resources is a staffling adn recruiting agency that delivers staffing solutions to organizations in need of top technical talent.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2022-09-28Acquired
Leadership Team
Melissa Manley, MBA
Chief Financial Officer
Recent News
2023-06-16
Company data provided by crunchbase