Penbrothers · 8 hours ago
QA Engineer
United States
Full-time
Remote
New Grad, Entry LevelPenbrothers is an HR & remote talent management partner that connects talented Filipinos with global opportunities. They are seeking a QA Engineer to assist end-users, troubleshoot issues, and implement testing approaches for complex projects related to WordPress and WooCommerce.
Outsourcing/Offshoring
Responsibilities
Own assistance-related conversations with end-users across a variety of support channels
Provide direct guidance and support to the end-users of our products
Work on big projects with complex scopes that require attention to detail and a systematic approach
Troubleshoot issues reported by end-users, and follow up with them until they are resolved
Elaborate, plan, document and implement suitable testing approaches for complex extensions that add highly specialized functionality to WordPress or WooCommerce, or integrate other platforms with them
Identify, document, report and track the issues found in tested software
Collaborate with Product Engineers to fix identified issues
Build and maintain end-user documentation
Help the customer formalize the criteria to evaluate the work we will deliver
Elaborate, plan, document and implement suitable testing approaches for tailored WordPress-based sites and WooCommerce-based stores
Help improve processes related to your work and assist in the building of tools to optimize and automate them
Update internal documentation with information about technical issues and useful discussions with customers
Qualification
Required
Experience with different testing approaches
Proficiency in WordPress and WooCommerce
Understanding PHP, MySQL, JS, HTML, and CSS, is enough to discuss identified issues with developers
Experience with version control in Git
Must give and take feedback well, always with an eye to helping our clients and bettering yourself and our team
Ability to work autonomously and to keep a consistent schedule
Excellent time management skills
Excellent communication skills
Excellent written and spoken English (required)
Preferred
Knowledge of testing automation, continuous integration tools, or the practical use of automation and AI to improve workflows is not exclusive, but definitely a plus
Mandarin proficiency is a strong asset and highly preferred
Benefits
Meaningful work & Growth: We take every opportunity to stretch ourselves and deliver an excellent client experience.
Employee as our biggest asset: We are genuinely invested in our people’s career and welfare.
Global reach & local impact: Get to work with high-growth startups and dynamic companies from the comfort of your own home.
Powering global startups: We’ve created 1,400 Filipino jobs that empower global start-ups to focus on growth.
Company
Penbrothers
We are Penbrothers, your remote HR partner! We work with startups and SMEs worldwide, helping them build and scale their teams with talent in the Philippines at a fraction of the cost.
Founded in 2014
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase