Dealer Services Representative jobs in United States
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Credit Union Leasing of America (CULA) · 3 days ago

Dealer Services Representative

Credit Union Leasing of America (CULA) is seeking a Dealer Services Representative to handle problem deals through communication with dealers, customers, and other stakeholders. The role involves reviewing alerts and ensuring timely resolutions for funding issues.

Financial Services

Responsibilities

Review and attempt to resolve all alerts in the Funding stage
Work deals that are 4+ days old in all stages. Start with the oldest deals first and alert the C.A. once deal hits 6 days old and no resolution has been found
Do not turn any deals down unless instructed to do so by the Dealer or Sales Rep. The C.A. assigned to the deal will be responsible for turning their own deals down
Please make sure you stay logged in to the Hunt Group as much as possible. This report will be monitored on a daily basis
Any verification requests given by the Regional Manager or Credit Analyst to fast track the deal into Funding

Qualification

Alert ManagementDeal TrackingCommunication with DealersCustomer InteractionInsurance CoordinationMortgage CoordinationAttention to DetailResponsibilityTeam Collaboration

Required

Responsible for resolution of problem deals through contact with dealer's, customers, field reps, insurance companies, mortgage companies, etc
Review and attempt to resolve all alerts in the Funding stage
Work deals that are 4+ days old in all stages
Start with the oldest deals first and alert the C.A. once deal hits 6 days old and no resolution has been found
Do not turn any deals down unless instructed to do so by the Dealer or Sales Rep
The C.A. assigned to the deal will be responsible for turning their own deals down
Please make sure you stay logged in to the Hunt Group as much as possible
This report will be monitored on a daily basis
Any verification requests given by the Regional Manager or Credit Analyst to fast track the deal into Funding

Benefits

Medical, Dental, and Vision benefits
Life Insurance and Long-term disability plans
Flexible Spending Account
401K matching
Employee Stock Ownership Program in a $18.2 Billion Company, plus company matching
Wellness Programs
Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only)
Career Path Opportunities
Discounts on Parks, Museums, Movie Tickets, and Attractions
Annual Flu Shot
Paid Vacations Days
Paid Sick days
Paid holidays
HGym (available in our Los Angeles, CA & Dallas, TX office)
Rental Car Discounts, Dell Member Purchase Program
UKG Wallet

Company

Credit Union Leasing of America (CULA)

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Credit Union Leasing of America (CULA) has been the leader in indirect vehicle leasing for credit unions for over 35 years.