NEOGOV · 2 weeks ago
Lead Elections Specialist - Ballot Processing
Castle Rock, CO
Full-time
Onsite
Mid, Senior Level
$50K/yr - $75K/yr
3+ years expNEOGOV is part of Douglas County Government, and they are seeking a Lead Elections Specialist to assist in the supervision of elections operations and front-line staff. This role involves managing ballot processing, overseeing customer service and voter registration, and ensuring compliance with election laws.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
U.S. Citizen Only
Responsibilities
Manage the operation of the Agilis ballot sorting equipment, including system setup, calibration, troubleshooting, and coordination of maintenance or service needs
Oversee the secure and accurate removal of ballots from envelopes, ensuring chain-of-custody protocols and process documentation are strictly followed
Responsible for ballot batch management including receipt, challenge status, approval, and rejections in the Colorado statewide voter registration system
Coordinate and collaborate the ballot workflow process from moment of receipt through signature verification, audit results, ballot removal, and tabulation
Manage the ballot cure process, including use of eCure and eSign systems, ensuring compliance with state requirements for voter notification and ballot resolution
Serve as the primary point of contact for vendor coordination and equipment maintenance related to ballot printing and processing, ensuring timely and effective servicing, updates, and communication regarding operational issues
Supervise, assign, and evaluate the work of election judges and temporary employees. Provide training, coaching, guidance, and feedback to ensure quality, consistency, and compliance with standard operating procedures
Participate in oversight and data validation related to ballot tracking and reporting
Performs and monitors statutory and non-statutory responsibilities to ensure compliance with office policies and procedures, County policy, state statute, and federal regulation
Foster effective communication across teams and with the public when required, demonstrating professionalism and integrity in all interactions
Creates, revises, and maintains standard operating procedures to perform role specific functions and to support the team
Reviews and revises communications, standard operating procedures, training materials, and other documentation as needed
Administers state election laws and rules, and federal election laws to provide successful voting experience to staff and public
Implements quality assurance measures to ensure processes and procedures are tested to evaluate for potential improvement and accuracy. Participates in continuous improvement initiatives and projects as assigned
Lives out the Vision, Mission, and Core Values of the Clerk and Recorder’s Office, maintaining a supportive environment conducive to teamwork
Establishes and maintains effective working relationships with employees, departments, agencies, vendors, and the public
Performs other duties as assigned; works in any Clerk and Recorder division when necessary
Qualification
Required
HS Diploma or GED and two years of Elections-related experience is required
Minimum of 3 years customer service experience required
Ability to meet continuing education requirements set by the State, County, and the Clerk & Recorder's Office
Ability to meet technical training requirements due to legislation and business need
Must have and maintain a valid Colorado Driver's License and complying Colorado Insurance
US citizenship required
Must pass state and/or national criminal background check annually
Sworn as an agent of the Douglas County Clerk and Recorder's Office to discharge duties conveyed by CRS 1-1-110; registered to vote in Colorado
Must obtain Secretary of State Election Certification within 1 year from date of hire and maintain certification
Preferred
Lead/supervisory experience preferred
Benefits
Medical/Dental/Vision.
10 ½ paid holidays each year + a floating holiday
9 hours of paid vacation per month
8 hours of paid sick time per month
Medical insurance employees can choose from three plan options: United Healthcare Doctors Plan, United Healthcare HDHP Plan or United Healthcare Choice Plus Plan.
Life insurance 1.5 times employee salary at no cost to employee
Short-term and long-term disability at no cost to employee
Mandatory retirement – defined contribution of 8% - matched at 8%
Annual performance reviews with potential for an increase
Dental, vision, accident/critical illness insurance, tuition reimbursement, and employee training.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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