Bilingual Customer Service Representative - Evening Shift jobs in United States
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NORC at the University of Chicago · 1 hour ago

Bilingual Customer Service Representative - Evening Shift

positionWichita, KS
timePart-time
remoteOnsite
seniorityNew Grad, Entry Level
money$18.25/hr - $18.25/hr

NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis. They are seeking Bilingual Customer Service Representatives to conduct telephone interviews, contributing to important social policy research regarding healthcare and education.

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H1B Sponsor Likelynote

Responsibilities

Gain the cooperation of respondents over the phone in order to complete a survey by being persuasive and appropriately assertive
Administer survey using a pre-written script
Record survey answers verbatim
Maintain neutral and objective communication with respondents

Qualification

Spanish proficiencyEnglish proficiencyBasic computer knowledgeTelephone skillsCommunication skills

Required

Must be able to read, speak, and write fluently in English and Spanish
Ability to talk on the phone within close proximity of others in a large and potentially loud call center
Knowledge of Windows, such as sending email or opening and using a web browser to search for information
Ability to sit and use a telephone headset, dial phone numbers, use a computer keyboard, and read a script off a standard-size computer monitor for up to four hours continuously
At least 18 years of age
Legally authorized to work in the United States

Preferred

Has good communication skills and basic computer knowledge
Enjoys speaking with people from diverse backgrounds and professions
Is looking for a flexible part-time working schedule
Is available to work evening hours, weeknights and weekends

Benefits

403(b) Retirement Plan
Paid sick leave
Paid holidays
Paid orientation and training
Free counseling and referrals through NORC’s Employee Assistance Program (EAP)
Discount programs – like travel and electronics

Company

NORC at the University of Chicago

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Glassdoor3.7
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Together, We Find Evidence for a Better World.
dateFounded in 1941
location
Chicago, Illinois, USA
people-size1001-5000 employees
web-link
http://www.norc.org/

H1B Sponsorship

NORC at the University of Chicago has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (17)
2023 (13)
2022 (18)
2021 (4)
2020 (23)

Funding

Current Stage
Late Stage

Leadership Team

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Dan Gaylin
President and CEO
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Krishna B. Kumar
Executive Vice President of Research
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