Connection · 1 week ago
Technical Architect, ServiceNow
United States
Full-time
Remote
Senior Level
7+ years expConnection has a fantastic opportunity for a ServiceNow Technical Architect to define and lead the technical architecture of the ServiceNow platform. This role ensures the platform remains scalable, secure, and maintainable while partnering with cross-functional teams to translate business needs into future-ready solutions.
ComputerEnterprise SoftwareGovernmentInformation ServicesInformation TechnologyService IndustrySoftware
Responsibilities
Design, maintain, and evolve scalable, secure, and high-performing ServiceNow solutions aligned with enterprise architecture and platform best practices
Define and document platform architecture, data models, integration patterns, and technical guardrails for both technical and business audiences
Lead technical design sessions and guide implementation of new modules, enhancements, and integrations with a focus on maintainability and reuse
Provide hands-on architectural guidance and mentorship to developers, administrators, and configuration specialists
Establish and enforce platform standards, smart customization strategies, and environment governance
Oversee platform health, including performance, security, upgrade readiness, and continuous optimization
Design and oversee integrations using MID Server, REST/SOAP APIs, IntegrationHub, and related technologies
Ensure CMDB and foundation data accuracy, compliance with CSDM, and effective data migration and reconciliation strategies
Partner with business and IT leaders to deliver solutions that drive measurable business value
Manage and optimize ServiceNow licensing to ensure compliance and cost-effective adoption
Qualification
Required
Bachelor's degree in Computer Science, Information Systems, or a related field (preferred)
7–10+ years of ServiceNow experience across architecture, development, and multiple modules
Proven ability to design scalable, secure, and upgrade-ready ServiceNow solutions
Strong experience leading technical design efforts and mentoring technical teams
Deep expertise in integrations, CMDB/CSDM, and platform governance
Excellent communication and stakeholder collaboration skills
Preferred
Preferred certifications: ServiceNow CSA, CIS, CTA, and ITIL v4 Foundation
Company
Connection
As a Global IT Solutions Provider, we connect people with technology that enhances growth, elevates productivity, and empowers innovation.
1001-5000 employees
H1B Sponsorship
Connection has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (19)
2023 (7)
2022 (6)
2021 (7)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-03-06IPO
Leadership Team
Timothy McGrath
President & CEO
Recent News
2025-02-06
2025-02-06
Seeking Alpha
2025-02-06
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