NEOGOV · 1 day ago
HOUSING ASSISTANCE SPECIALIST I (SR-16) [1 vacancy]
Oahu, HI
Full-time
Onsite
Entry Level
$4,243/mo - $4,243/mo
4+ years expNEOGOV, representing the City and County of Honolulu, is seeking a Housing Assistance Specialist I to connect people to housing solutions. This full-time role involves processing housing applications, conducting educational briefings, and managing ongoing caseloads to ensure compliance with Federal Section 8 programs.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
U.S. Citizen Only
Responsibilities
Process housing applications by evaluating income documentation, verifying financial data, and determining eligibility for Federal Section 8 programs
Conduct educational briefings for tenants and landlords to explain program regulations, housing quality standards, and participant responsibilities
Facilitate housing placements by reviewing rental agreements, coordinating unit inspections, and initiating rental assistance payments
Manage ongoing caseloads through annual reexaminations and adjusting payment levels based on changes in family income or circumstances
Maintain program compliance by documenting case files, mediating landlord-tenant disputes, and performing fraud investigations
Perform other related duties as needed
Qualification
Required
At time of application, you must be a citizen, national or permanent resident alien of the United States of a non-citizen eligible under federal law for unrestricted employment
Equivalent to graduation from an accredited college or university
Work experience may be substituted for a bachelor's degree on a year-for-year basis. Such experience must have provided the knowledge, skills, and analytical ability normally gained from attainment of a bachelor's degree
Four (4) years of professional work experience, in any occupation, may substitute for a general bachelor's degree
Four (4) years of general work experience (does not need to be professional level experience) in case management/social services/eligibility work or related may substitute for a general bachelor's degree
Education information must be listed clearly on your application
If available, please attach a legible electronic copy of your diploma, official transcripts, and/or applicable foreign credential evaluation to your application
As part of the hiring process, you may be asked to furnish documentation to verify your education to move forward for further consideration
Must be able to perform basic research methods and techniques
Must be able to apply problem solving methods and techniques
Must be able to learn the philosophy, principles, concepts and work processes pertinent to the housing assistance program
Must be able to learn, interpret and apply rules, regulations, policies and procedures of the program
Must be able to learn interviewing principles and techniques
Must be able to deal tactfully and effectively with others
Benefits
Vacation: Employees may earn up to 21 days per year.
Sick Leave: Employees may earn up to 21 days per year.
Holidays: 13 days a year; 14 days during election years.
Training and Development: Computer, career, and personal enhancement courses are offered; curriculum designed for employee, supervisory, and management development.
Medical, Dental, Prescription Drug, and Vision Care: Various health insurance plans are available. Premiums are subsidized by the City and deductible from pre-tax income for participants of the Premium Conversion Plan (PCP).
Group Life Insurance: No cost for eligible employees.
Deferred Compensation Plan: Invest in your future...choose to defer part of your pre-tax income for retirement.
Retirement Plan: The Employees' Retirement System (ERS) of the State of Hawaii administers retirement benefits for State and County employees. Employee contribution required.
Commuter Choice Pre-Tax Benefits: Employees may designate certain transportation expenses (TheBus, LOTMA, Vanpool Hawaii, etc.) as a pre-tax item.
Parking: Some job locations offer parking on-site; others may have access to parking at low monthly rates.
Direct Deposit: Direct deposit of paychecks to a designated financial institution is available.
Employee Assistance Program (EAP): Confidential, professional counseling and resource referral.
Public Service Loan Forgiveness (PSLF) Program: A federal program forgiving the balance of federal student loans for individuals working in public service.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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