NEOGOV · 1 week ago
Business Technology Manager
Aspen, CO
Full-time
Onsite
Senior Level
$84K/yr - $126K/yr
5+ years expThe City of Aspen is seeking a Business Technology Manager to oversee the business technology strategy and systems for various departments. The role involves managing IT infrastructure, Point of Sale networks, and evaluating emerging technologies to support operational needs.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Works and engages with Parks, Recreation, Golf and Red Brick Arts Leadership and IT Support Technician II as well as the IT Department to research, identify, implement, procure and maintain technology solutions that support the business development and operational needs of the departments
Completes project management for implementation of information technology projects, including all work of local contractors and consultants to support or improve networks, hardware, or other technology-based projects
Manages information technology supply and service vendor contracts, lending deep technical expertise to business system decisions, and takes primary responsibility for the integration of new systems with organization-wide ERP. Coordinates and collaborates with the IT Department as necessary in relation to integration and consistent procedures
Manages the alignment and coordination of technology needs across Parks, Golf, and Recreation Departments, as well as internally with IT, Finance, and other City of Aspen departments. Identifies areas for improvement and upgrades and the development of technical solutions to automate and/or improve business processes
Manages technology budgets and allocates resources effectively to support technology related projects and initiatives
Proactively administers the numerous business-specific networks and systems that allow Recreation, Golf and Red Brick Arts to operate, including Point of Sale (POS) computers, card readers, and recreation and golf specific software
Manages the various networks for Parks, Recreation, Golf and Red Brick Arts, including the administration of firewalls, switches, and wireless access points (WAP’s) within PRC managed networks
In collaboration with the department directors, manages and maintains the security camera infrastructure installed at Parks, Recreation, Golf, and Arts facilities. Collaborates with the IT Department to manage and maintain camera licenses
Provides subject matter expert (SME) support for all Parks, Recreation and Golf Point of Sale (POS) software application systems, including installing, configuring, testing, monitoring, troubleshooting, training and operation. Responsible for implementing software application security: roles, permissions, and upgrades
Manages maintenance and operation of department websites and online business systems
In collaboration with department directors, leads research and development of software application design and contracting of new software for Parks, Recreation, and Golf operations
Provides and ensures responsive internal and external customer support and service. Provides professional level support management in issue resolution and follow-up
Manages customer support activities including customer request processing, asset management, and PC system acquisition, implementation and upgrades in collaboration with the IT Department
Ensures software application systems are functional and compliant with cybersecurity and PCI requirements. Coordinates with the IT Department to ensure best practices for cybersecurity and technology integration including but not limited to IT departmental policies, access and upgrades
Ensures that data integrity is maintained through the implementation of best practices for data storage and management
Provides direct supervision of the Business Services IT Support Technician II, including annual performance reviews, routine check-ins, promotion of educational opportunities to improve the Technology team’s knowledge and productivity, and the development of individual goals in order to enhance individual performance and accountability. Supervises and mentors the IT Support II Technician
Executes leadership and supervision responsibilities through sound judgment, focusing on quality improvement, managing and resolving conflict, fostering a culture of accountability, clearly defining responsibilities and expectations, setting goals, providing motivation and performance feedback, recognizing contributions and encouraging training and development
Qualification
Required
Bachelor's Degree in Information Technology or related field
Five years of progressively responsible professional experience in computer and network technologies, computer applications, along with system and network administration
One year of supervisory experience required
Must be proficient in the following areas: Network administration, Microsoft Outlook Email, and a developed understanding of computers and online computer-based technology applications, which includes accessing web based platforms
Must possess a valid Colorado Driver's License or be able to obtain one within 30 days of start date
This position requires a Criminal Background Check upon hire. Employment is contingent upon successful completion of a Criminal Background Check
Preferred
Comp TIA A+ and/or Comp TIA Network+ professional or equivalent certification (preferred)
Certifications complementary to the diverse job functions of this role are desirable
Benefits
Generous paid vacation and extended sick leave, holidays, and flexible work arrangements.
Free and discounted transportation options to get around Aspen and the Valley.
Professional development and learning opportunities, including a tuition reimbursement program.
Health and wellbeing options that include Medical, Dental, Vision, robust and accessible employee assistance program, and nationally recognized wellbeing platform.
Monetary bonuses for healthy lifestyle choices and to use towards other personal needs.
Plan for your future with competitive employer contributions to a 401a retirement plans and Social Security, in addition to an individual 457b retirement plan and Roth IRA option.
Have peace of mind with life and disability insurance.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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