Farm Bureau Financial Services · 2 months ago
Catastrophe Claims Representative
Farm Bureau Financial Services is committed to protecting the livelihoods and futures of their client/members. They are seeking a service-minded individual to join their Catastrophe Claims team, responsible for investigating and negotiating property claims during storm events.
Financial ServicesInsuranceLife InsuranceWealth Management
Responsibilities
As a Catastrophe Claims Representative, you will be responsible for immediate response to CAT storm events to investigate, evaluate, and negotiate property claim assignments involving homeowner, farm, and commercial risks
In this role, you will represent Farm Bureau in the field and must keep a service-oriented attitude by maintaining professional and productive relationships with coworkers, supervisors, agents, policyholders, and others
You will focus on accurately documenting investigations, evaluations, recommendations and plans of action with results focused on developing a defendable claims file
You must be able to effectively negotiate with client/members and contractors in a professional manner to attain a fair settlement
When called to storm events covering our 8-state territory (KS, NE, IA, MN, SD, AZ, NM, UT), you will be deployed for up to three weeks
During non-storm periods, you will be assisting our business units manage claims by reviewing and paying replacement cost claims or following up on pending storm losses, as well as focusing on your personal development and training
Qualification
Required
College degree or equivalent plus 3+ years of relevant experience required
Excellent verbal and written communication, including the ability to negotiate effectively and present yourself in a professional manner
Must possess excellent interpersonal and organizational skills, as well as analytical ability
Strong computer skills are required in order to quickly learn our multiple systems
A valid driver's license and satisfactory Motor Vehicle Records are required, as this position includes a company paid vehicle
Travel may be as high as 90% to effectively handle catastrophe claims in the field
Must maintain on-call availability with the ability to deploy at any time, with the potential for being out for extended periods including weekends
Must be able to climb onto ladders, roofs, and other structures to inspect damage and lift a minimum of 75 pounds
Progress towards industry education outlined in career development path is expected
Preferred
Working knowledge of construction and estimating systems (Xactimate) is preferred
Benefits
Enhanced 401K with a match
Low-cost health, dental, and vision benefits
Life and disability insurance options
Paid time off, including holidays and volunteer time
Onsite wellness facility with fitness classes and programs
Daycare center
Cafeteria