SS&C Technologies · 8 hours ago
Business Readiness and Enablement Lead
Greater St. George Area
Full-time
Hybrid
Senior Level, Lead/Staff
10+ years expSS&C Technologies is a leading financial services and healthcare technology company headquartered in Windsor, Connecticut. The Business Readiness and Enablement Lead is responsible for driving successful change within the Transfer Agency function, ensuring teams are prepared for business transformations, system migrations, and process changes.
Cloud ManagementEnterprise SoftwareFinanceFinancial ServicesHealth CareProfessional ServicesSoftwareSoftware Engineering
Responsibilities
Drive the Transfer Agency change agenda, leading operational readiness and enablement strategies to ensure successful delivery of business transformations, system migrations, and process changes
Assess readiness across business units, identify gaps, and implement targeted strategies to align people, processes, systems, and controls with organisational objectives
Develop and execute comprehensive readiness and enablement plans, including detailed timelines, checklists, and risk mitigation strategies, to prevent service disruption and ensure seamless transitions
Act as the primary liaison between project teams, clients, operational units, and external stakeholders, facilitating alignment, engagement, and clear communication throughout the change process
Conduct impact assessments with Client and Business Integration teams to identify process changes, resource requirements, and training needs, ensuring changes are adopted effectively
Collaborate with process owners to implement revised workflows, SOPs, and operational procedures while ensuring compliance with regulatory requirements and internal policies
Partner with risk teams to identify potential operational and service risks, develop mitigation strategies, and implement contingency plans to safeguard service continuity
Lead the creation, delivery, and ongoing support of training and enablement materials to ensure staff competency, knowledge retention, and confident adoption of new processes and systems
Monitor business readiness progress, analyse performance against KPIs, and provide regular reporting to senior leadership to inform decision-making
Conduct post-implementation reviews, document lessons learned and continuously refine change strategies to improve operational efficiency and sustain improvements
Foster a culture of proactive change adoption, driving stakeholder engagement, promoting collaboration across onshore and offshore teams, and maintaining high standards of client service throughout all change initiatives
Qualification
Required
Proven experience in business readiness, change management, and organisational transformation, including system migrations and process improvements
Strong understanding of Transfer Agency operations, fund administration, and regulatory requirements within financial services
Demonstrated ability to lead and coordinate multiple initiatives using project management methodologies such as Agile and Waterfall
Excellent stakeholder engagement, communication, and training skills, with experience driving adoption and alignment across teams
Over 10 years' experience in Transfer Agency operations, fund administration, or financial services, with 5+ years leading business readiness and change enablement initiatives
5+ years' experience in project delivery, program coordination, or operational transformation initiatives
Benefits
Flexibility: Hybrid Work Model
Your Future: Income Protection Insurance
Work/Life Balance: Flexible Time Off
Your Wellbeing: Private Health Insurance discount, Primary & Secondary Paid Parental leave, Death & TPD Insurance
Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
Training: Hands-On, Team-Customised, including SS&C University
Extra Perks: Discounts on fitness clubs, travel and more!
Company
SS&C Technologies
SS&C is a global provider of investment and financial software-enabled services and software focused exclusively on the global financial It is a sub-organization of SS&C Black Diamond Wealth Solutions.
10001+ employees
H1B Sponsorship
SS&C Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (105)
2024 (59)
2023 (74)
2022 (35)
2021 (30)
2020 (21)
Funding
Current Stage
Public CompanyTotal Funding
$750M2024-05-02Post Ipo Debt· $750M
2005-07-27Acquired
1996-05-31IPO
Leadership Team
Anthony Caiafa
Global CTO / CIO
Brian Schell
EVP, Chief Financial Officer
Recent News
2026-01-20
2026-01-16
Company data provided by crunchbase