NEOGOV · 1 week ago
Utilities Crew Supervisor
Raleigh, NC
Full-time
Onsite
Senior Level
$63K/yr - $94K/yr
5+ years expThe City of Raleigh Public Utilities Department, now also known as Raleigh Water, provides essential water and sewer services to a large customer base. The Utilities Crew Supervisor will oversee multiple crews involved in the Closed-Circuit Television Sewer Inspection Program, ensuring quality work and compliance with safety standards.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Performs general supervisory and personnel functions for direct reports, to include hiring, promotions, transfers, disciplinary actions, termination, and performance evaluation activities
Checks quality assurance on completed work and electronic work orders
Trains new and current employees on work processes, safety procedures, and other necessary work tasks
Conducts work notification to affected customers prior to work commencement. Follow up with customers regarding various work-related issues or concerns
Marks work areas and submit utility locate requests via the NC 811 system
Directs oversight and guidance of frontline supervisors who direct heavy equipment operators who excavate sanitary sewer mains, manholes, and other appurtenances within the public right of way, in close proximity to adjacent utilities
Plans, monitors and reviews daily work activities. Monitors inventory, resources and materials needs and initiates orders for resources based on requirements. As needed, works with contract workers and trade specialists by scheduling and coordinating repairs and maintenance services
Instructs staff completing various manual labor tasks such as cutting asphalt streets or concrete sidewalks, hand digging to locate buried utilities, loading/unloading heavy equipment, using gas powered saws to cut and remove damaged sewer pipes, installation of new sewer pipes/fittings, replacement of sewer manhole rings/covers, backfilling excavations, work site cleanup, materials hauling/disposal, and additional site restoration activities
Documents work progress and complete electronic work orders
Responds to customer generated calls and investigate reports of issues to determine appropriate corrective actions
Provides support to the City’s emergency response in the event of inclement weather, to include support for debris cleanup after severe storms or snow and ice response for Division facilities
Qualification
Required
High School diploma or G.E.D. equivalency, and 5 to 7 years' experience in water/wastewater infrastructure system maintenance and repair, project scheduling, or related work
Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted
Valid North Carolina Class C Driver's License with a satisfactory driving record, or the ability to obtain within 60 days of hire
North Carolina WPCSOCC Collection System Operator Certification Grade I or ability to obtain within 1 year of hire
North Carolina WPCSOCC Collection System Operator Certification Grade III
Benefits
Qualifying Supervisor - Utilities Crew are eligible for training certifications that can provide stipends of additional pay of up to 12.5%
Education provided to learn Wastewater Collection Operator standards and earn certifications
Get your CDL! The City will provide CDL training and license reimbursement upon passing the CDL exam
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
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2025-10-31
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