NEOGOV · 1 week ago
L&I IT Architect, Senior/Specialist
Thurston County – Tumwater, WA
Full-time
Hybrid
Senior Level
$102K/yr - $138K/yr
6+ years expNEOGOV is committed to keeping Washington safe and working. The IT Architect will be responsible for researching, recommending, planning, testing, and implementing emerging technologies to support the agency's enterprise Cloud and on-premises voice and video infrastructure. This role involves collaborating with multiple IT teams and business areas to modernize complex IT systems and provide technical oversight for voice and video services.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Provide voice and video services Infrastructure technical architecture and system engineering. Analyze and coordinates the research, management, design and development of agency, voice and video technology standards
Research new information technology products and services related to voice and video services for on premise and cloud environments
Develop, organize, and present voice and video technologies technical proposals to IS management, agency management and others
Coordinate the implementation and integration of new technologies into our environment
Analyze, research, and recommend the agency’s IT voice and video services upgrades and plan
Work across multiple IT teams and business areas
Analyze agency-wide infrastructure changes and their impacts on staff and customers
Recommend efficient integration and implementation approaches
This position is the go-to person that executive management calls on to lead new voice and video services initiatives and present new technologies at the highest levels
Provide project architectural oversight for implementation efforts related to IT voice and video services and infrastructure systems as needed. Understand project management processes and documentation
Provide facilitation, clarification, and instigate cooperation amongst peer groups
Provide customers with clear, concise, and easily understood knowledge and documentation of changes
Perform self-study technical research and industry direction assessments
Attend technical training required to maintain the necessary expertise
Qualification
Required
Bachelor's degree in Information Technology, Computer Science or a closely related field AND six (6) years of progressive (full-time equivalent) qualifying IT work experience
OR An associate's degree in Information Technology, Computer Science or a closely related field AND eight (8) years of progressive (full-time equivalent) qualifying IT work experience
OR Ten (10) years of qualifying IT work experience working full time in a customer serviced-focused technology organization
At least six (6) years of experience with the following: Supporting a large voice enterprise infrastructure environment with 500+ users
At least six (6) years of experience with the following: IT architecture framework and governance processes
At least six (6) years of experience with the following: Researching and implementing emerging voice and video technologies to meet the business needs of the organization
At least six (6) years of experience with the following: Working with in and following organization's business processes and policies
At least six (6) years of experience with the following: Examining and/or coordinating the direct resolution of highly sophisticated IT voice infrastructure technical problems and communicating results to management and technical staff
At least one (1) year of experience with the following: Designing and engineering cloud solutions on any of the primary cloud platforms such as: Microsoft Azure, Amazon Web Services, Google Cloud Platform
At least one (1) year of experience with the following: Project management experience and/or knowledge of standard project management methods and processes
The ability to take action to learn and grow
The ability to take action to meet the needs of others
Preferred
Ability to perform investigative research and analysis, including being able to sift through a great deal of information to find the actual source(s) of a business problem related to technology, and then act independently to resolve the problem or develop a plan to resolve the problem
Experience with consulting techniques and practices, including listening, understanding & interpretation of business objectives, needs analysis, research, understanding & interpretation of technical specifications, developing proposals, writing reports, working with a variety of people, providing good customer service, and training customers with a wide variety of technical knowledge
Ability to work well with a wide variety of people, including clerical staff, business/program staff, division/region management staff, peers, and other agency staff as well as outside vendors and staff in a variety of technical disciplines. Must be able to function as part of a team, build rapport, and provide excellent customer service
Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses.
Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
State Employees are members of the Washington Public Employees' Retirement System (PERS).
Employees also have the ability to participate in the Deferred Compensation Program (DCP).
All state employees are covered by the federal Social Security and Medicare systems.
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Full-time employees earn eight hours of sick leave per month.
Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165 or the applicable collective bargaining agreement (CBA).
Washington State supports members of the armed forces with 21 days paid military leave per year.
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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