Veritas Funding · 1 week ago
Consumer Direct Sales Trainee
Veritas Funding is a company focused on mortgage lending, and they are seeking a Consumer Direct Sales Trainee. This entry-level role is designed for individuals preparing to become licensed Consumer Direct Mortgage Loan Originators while participating in structured training within a call-center-driven sales environment.
Financial ServicesLendingMortgage
Responsibilities
Complete all required NMLS and state specific licensing coursework, testing, and registration steps
Participate in structured sales, product, systems, and call center training to prepare for transition into a licensed Consumer Direct Mortgage Loan Originator role
Demonstrate consistent progress toward meeting all licensing and training milestones
Learn to manage high volume inbound and outbound consumer calls in a call center environment
Practice identifying customer needs, gathering preliminary information, and preparing for future responsibilities as a licensed loan originator
Support branch sales activities and call center operations as directed by management
Maintain accurate documentation and follow internal procedures as part of the training process
Perform additional duties and responsibilities as assigned
Qualification
Required
Complete all required NMLS and state specific licensing coursework, testing, and registration steps
Participate in structured sales, product, systems, and call center training to prepare for transition into a licensed Consumer Direct Mortgage Loan Originator role
Demonstrate consistent progress toward meeting all licensing and training milestones
Learn to manage high volume inbound and outbound consumer calls in a call center environment
Practice identifying customer needs, gathering preliminary information, and preparing for future responsibilities as a licensed loan originator
Support branch sales activities and call center operations as directed by management
Maintain accurate documentation and follow internal procedures as part of the training process
Perform additional duties and responsibilities as assigned
Strong critical thinking and sound judgment, with the ability to evaluate data, anticipate downstream impacts, and assess risk
Ability to prioritize multiple tasks in a fast‑paced, deadline‑driven environment with a strong sense of urgency
Excellent customer service, interpersonal, verbal, and written communication skills
Intermediate math proficiency
High attention to detail and strong organizational skills
Professionalism and patience when interacting with internal and external customers
High ethical standards and alignment with company values
Proficiency with data entry, PDF software, Microsoft Word, and Excel
High school diploma or GED equivalent required