NEOGOV · 1 week ago
Office Assistant 2 (PCN - 062040)
Juneau, AK
Full-time
Onsite
Entry Level
$21.86/hr - $21.86/hr
1+ years expNEOGOV is part of the Department of Health in Alaska, seeking an Office Assistant 2 to join their Vital Records Team. The role involves assisting Alaskans in obtaining vital records and ensuring the accuracy of documentation while providing customer service support.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Join our Alaska Vital Records Team and contribute to key moments in the lives of your fellow Alaskans
Your role will be pivotal in helping Alaskans obtain birth, death, and marriage certificates by registering these major life events
This position is also responsible for reviewing documentation for accuracy and directly assisting Alaskans by email and over the phone to guide applicants through the process
Qualification
Required
High school diploma or the equivalent
One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs
Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocation education equal one month of experience)
Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular driver's license and be 18 years of age or older
Some positions in this class may require skill in typing
Attention to Detail: Is thorough when performing work and conscientious about attending to detail
Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work
Customer Service: Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations
Analytical Thinking/Problem Solving: Uses a logical, systematic, and sequential approach to address problems or opportunities
Written Communication: Writes in a clear, concise, organized, and convincing manner for the intended audience
At the time of the interview, please provide three (3) professional references, one (1) of which must be your current or most recent supervisor
Current performance evaluation, if available
A copy of academic transcripts (unofficial is okay; please ensure that the institution name/URL is listed on the transcripts) is used to verify that you meet the minimum qualifications
Benefits
Health, vision, and dental
Pet insurance
Retirement plans
12 paid state holidays
Paid leave accrual
Union representation
Potential for annual performance pay increases
Continued education opportunities
Health insurance, which includes employer contributions toward medical/vision/dental
Employer paid Basic Life insurance with additional coverage available
Group-based insurance premiums for Term life (employee, spouse or qualified same sex partner, and dependents)
Long-term and short-term disability
Accidental Death and Dismemberment
Long-term care (self and eligible family members)
Supplemental Survivor Benefits
Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses
Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
Matching employer contribution into a defined contribution program (new employees)
Employer contribution into a defined benefit or defined contribution program (current employees)
Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
Option to enroll in the Alaska Deferred Compensation Program
Personal leave with an accrual rate increase based on time served
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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