Allied Universal · 1 week ago
Security Officer - Operations Control Center
US-IN-Carmel
Full-time
Onsite
Entry Level
$21/hr - $21/hr
3+ years expAllied Universal is North America’s leading security and facility services company, offering rewarding careers that provide a sense of purpose. As a Security Officer in Carmel, IN, you will support day-to-day security-related operations by monitoring alarms and cameras, coordinating responses, and documenting activity.
Cyber SecurityInformation TechnologySecuritySoftware
Responsibilities
Provide customer service to our clients by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities
Receive and dispatch calls for service, alarms, and security-related notifications, coordinating response per site procedures for a utilities location
Monitor alarm panels, communications systems, and other monitoring tools, and communicate status updates to appropriate personnel using phone, radio, and/or other approved channels
Respond to incidents and critical situations in a calm, problem-solving manner, escalating to site leadership and/or emergency services when required by procedure
Document dispatch activity, incident details, and shift events in written reports and electronic logs in a timely manner
Support access control operations by verifying authorization, processing visitor and contractor entries per policy, and reporting irregularities
Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site
Assist with coordinating site notifications, work order impacts, and utility operations-related communications as directed by site-specific policy
Participate in briefings, post orders review, and required training to remain familiar with site layouts, response protocols, and communications expectations
Qualification
Required
Have 3+ years' combined law enforcement, military, and/or security experience OR a college degree
Be at least 21 years of age
Possess a high school diploma or equivalent
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
A valid driver's license will be required for driving positions only
Preferred
Be comfortable using a computer or tablet
Have customer service experience
Have CPR certification, preferred, and it may be completed post hire
Benefits
Access to our exclusive technology to view and claim additional shifts to earn more.
Get paid training and access to career growth opportunities.
Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
Enjoy discounts on top brands and services through our Perks Program.
Company
Allied Universal
Allied Universal is a security and facility services company that provides tailored security solutions and smart technology.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$9BKey Investors
Warburg PincusLa Caisse
2019-12-13Acquired
2019-09-01Private Equity· $9B
2019-02-21Private Equity
Leadership Team
Stephen Jones
Global Chairman and Chief Executive Officer
Jack Schenk
Regional Vice President - Midwest
Recent News
2025-12-10
Company data provided by crunchbase