NEOGOV · 1 week ago
Information Systems Technician II
Contra Costa County, CA
Full-time
Onsite
Entry Level
$87K/yr - $106K/yr
2+ years expNEOGOV is seeking to fill two Information System Technician II vacancies within the Contra Costa County Office of the Sheriff, the largest law enforcement agency in the area. The role involves configuring and deploying devices, managing Windows operating systems, and providing customer support for technical issues.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Configuring, setting up, and deploying personal computers, laptops, printers, and other devices, including network connectivity
Installing and setting up the required software and hardware
Managing Windows operating systems, security updates, and patches
Setting up e-mail accounts, Active Directory accounts, and groups
Providing customer service, end-user support, and information with follow-up
Monitoring, acknowledging, triaging, troubleshooting, and resolving support ticket requests
Troubleshooting complex issues and reviewing relevant information to identify and implement solutions
Qualification
Required
Possess a valid California motor vehicle operator's license
Possession of a high school diploma, GED proficiency or high school equivalency certificate supplemented by nine college semester or twelve college quarter units in information systems, computer science or a closely related field
Two (2) years of full-time experience performing information systems support and equipment installation duties
One (1) year of additional qualifying experience may be substituted for the required coursework in computer science when possessing one of the following current and valid certifications: CompTIA A+, Net+, Server+; Microsoft MCITP Desktop Support
Preferred
CompTIA A+
Microsoft 365 Certified Endpoint Administrator Associate
CompTIA Network+
Basic Networking
Office 365 administration
Imaging and deployment tools
Basic knowledge of Cloud Solutions
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase