Customer Service Representative - Evening Shift jobs in United States
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NORC at the University of Chicago · 5 hours ago

Customer Service Representative - Evening Shift

positionAlbuquerque, NM
timePart-time
remoteOnsite
seniorityNew Grad, Entry Level
money$21.68/hr - $21.68/hr

NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. They are seeking individuals to work as Customer Service Representatives, conducting interviews over the phone to gather data on various social policy issues.

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H1B Sponsor Likelynote

Responsibilities

Gain the cooperation of respondents over the phone in order to complete a survey by being persuasive and appropriately assertive
Administer survey using a pre-written script
Record survey answers verbatim
Maintain neutral and objective communication with respondents

Qualification

Spanish proficiencyBasic computer knowledgeCommunication skillsNeutral communicationPersuasiveness

Required

Good communication skills
Basic computer knowledge
Available to work evening hours, weeknights and weekends
Ability to talk on the phone within close proximity of others in a large and potentially loud call center
Knowledge of Windows, such as sending email or opening and using a web browser to search for information
Ability to sit and use a telephone headset, dial phone numbers, use a computer keyboard, and read a script off a standard-size computer monitor for up to four hours continuously
At least 18 years of age
Legally authorized to work in the United States

Preferred

Spanish-language proficient at a conversational level
Enjoys speaking with people from diverse backgrounds and professions
Looking for a flexible part-time working schedule

Benefits

403(b) Retirement Plan
Paid sick leave
Paid holidays
Paid orientation and training
Free counseling and referrals through NORC’s Employee Assistance Program (EAP)
Discount programs – like travel and electronics

Company

NORC at the University of Chicago

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Glassdoor3.7
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Together, We Find Evidence for a Better World.
dateFounded in 1941
location
Chicago, Illinois, USA
people-size1001-5000 employees
web-link
http://www.norc.org/

H1B Sponsorship

NORC at the University of Chicago has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (17)
2023 (13)
2022 (18)
2021 (4)
2020 (23)

Funding

Current Stage
Late Stage

Leadership Team

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Dan Gaylin
President and CEO
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Krishna B. Kumar
Executive Vice President of Research
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