GTN Technical Staffing · 1 hour ago
Desktop Support Technician
Franklin Furnace, OH
Full-time
Onsite
New Grad, Entry Level
$26/hr - $27/hrGTN Technical Staffing is seeking a Desktop Support Technician to manage the installation and maintenance of hardware and software. The role involves troubleshooting, deploying new operating systems, and handling IT inventory and service tickets.
Field SupportInformation TechnologyRecruitingStaffing Agency
Hiring Manager
John Greguska
Responsibilities
Manage the installation and maintenance of hardware and software including personal workstations, printers, mobile devices, and infrastructure devices, etc
Test, plan and supervise the deployment of new operating system releases, vendor patches, commercial software releases, and public domain software
Performs trouble shooting, parts replacement, system upgrades, and basic deployments & repair on assets
Imaging devices, including desktops, laptops, and other devices as needed
Install, configure, troubleshoot infrastructure – server/network devices
Handle IT shipping/receiving and dispatch of devices to users
Track hardware inventory, handle any issues and find resolutions for users
Handle tickets in ServiceNow in a timely manner
Assist in resolving technical escalations that arise during service delivery
Be highly adaptable and a self-starter
Work well with different types of management styles
Qualification
Required
Manage the installation and maintenance of hardware and software including personal workstations, printers, mobile devices, and infrastructure devices, etc
Test, plan and supervise the deployment of new operating system releases, vendor patches, commercial software releases, and public domain software
Performs trouble shooting, parts replacement, system upgrades, and basic deployments & repair on assets
Imaging devices, including desktops, laptops, and other devices as needed
Install, configure, troubleshoot infrastructure – server/network devices
Handle IT shipping/receiving and dispatch of devices to users
Track hardware inventory, handle any issues and find resolutions for users
Handle tickets in ServiceNow in a timely manner
Assist in resolving technical escalations that arise during service delivery
Be highly adaptable and a self-starter
Work well with different types of management styles
Company
GTN Technical Staffing
GTN Technical Staffing identifies, screens, and recruits information technology professionals.
Founded in 2000
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jim Bright
Vice President, Sales
Greg Smith
President
Company data provided by crunchbase