Global Edge Group · 9 hours ago
Technical Services Field Engineer-Variable Frequency Drives & Motors (VFD)
Texas, United States
Contract
Hybrid
Senior Level
5+ years expGlobal Edge Group is an international staffing firm that connects projects worldwide with talented project professionals. They are seeking a skilled Field Service Engineer to provide specialized expertise in variable frequency drives and control engineering, offering service and maintenance both on-site and remotely.
ConsultingEnergyLegalRenewable EnergyStaffing Agency
Hiring Manager
Josette Choate
Responsibilities
Advise clients and Company engineers to resolve on-site issues, as the factory expert for the Company's VFD products
Provide technical support to clients and other engineers, when not in the field
Perform preventative maintenance on client equipment
Analyze client equipment failures using remote diagnostics tools, performing diagnostic and repair services at client site when necessary
Report to the factory any errors of deficiencies in hardware, software or system design discovered from consultation with clients and Company engineers. Implement corrective actions outlined in Field Change Notices as assigned
Troubleshoot, isolate issue, repair and/or replace defective components
Update client relationship management (CRM) tool with appropriate case information to ensure timely and accurate reports
Draft Service Advices and issue to clients and field engineers, as approved
Write and submit field service reports to clients to document work performed in the field
Acquire and maintain current safety qualifications appropriate to the assigned tasks and comply with Company and client safety requirements and good safety practices
Configure equipment to enable suppliers to resolve their product failures in a timely and cost-effective manner
Respond to client issues including after regular business hours on a schedule to be assigned
Investigate suggested field changes, report problems, and recommend solutions to parent company as necessary
Train client personnel on system maintenance procedures and/or system operation
Identify and recommend additional value-add products and services through proactive engagement with clients
Perform commissioning, installations, quality inspections, and performance testing of VFD's to meet design performance criteria, as assigned
Bring full effort to bear on tasks assigned by manager
Give manager best advice
Give earliest notice when work cannot be delivered as specified
Cooperate and collaborate with peers and interact cross-organizationally as specified by manager
Exemplify Company Core Values: Integrity, Client Focus, Team Orientation, and Personal Commitment
Comply with all Company policies, practices, and procedures and all regulations and laws
Recommend viable improvements proactively
Ensure effective utilization of business tools and processes
Qualification
Preferred
Minimum of 5 years of technical services, field, or customer support engineering experience with AC and DC Variable Frequency Drives (VFDs) in an industrial environment
Demonstrated field engineering experience in metals rolling, container crane systems, and/or the paper industry
Legacy AC and DC VFD engineering experience, including AC/DC2000, AV/DC300, Innovation Series, and T250 systems
Controls engineering experience with LAN topologies and industrial communication protocols, including ISBUS, Profibus, Modbus, EGD, DeviceNet, TC-net, MELPAC, and TOSLINE
Company
Global Edge Group
Global Edge Group is a full-service workforce solutions firm specializing in the recruitment of technical and project personnel for industries such as Oil and Gas, Power, Renewables, Mining, Automotive, Semiconductor, Information Technology, and Infrastructure.
51-200 employees
H1B Sponsorship
Global Edge Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (4)
2020 (1)
Funding
Current Stage
Growth StageLeadership Team
Kathy Eberwein
CEO/Managing Director
Company data provided by crunchbase