Sales Support Associate jobs in United States
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PrePass · 4 days ago

Sales Support Associate

positionPhoenix, Arizona, United States
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

PrePass is North America's most trusted weigh station bypass and toll management platform, transforming the transportation industry with innovative solutions. The Sales Support Associate role focuses on accurately researching, routing, and documenting inbound leads to enable the sales team to maximize efficiency and conversion rates.

Non ProfitPublic Safety

Responsibilities

Review and triage inbound leads missed by automated systems
Assign leads to the appropriate Sales team based on readiness to buy, documentation status, and fleet size
Route non-sales-related leads to Customer Success, Support, or Collections, as appropriate
Maintain accurate and up-to-date lead records in Dynamics 365
Identify and merge duplicate records to support seamless sales operations
Ensure all required CRM fields are completed prior to lead routing
Follow established playbooks and SOPs for lead research, assignment, and documentation
Influence improvements to lead management processes and supporting technologies, including Dynamics 365 and LeanData
Collaborate with Sales leadership and Operations to optimize lead flow and maintain data hygiene

Qualification

Dynamics 365Data integrityLead managementDetail-orientedCollaboration

Required

Detail-oriented with strong organizational skills
Experience with CRM systems, preferably Dynamics 365
Ability to work collaboratively with Sales, Operations, and Enablement teams
Strong analytical skills to assess lead readiness and documentation status
Proficient in data entry and maintaining data integrity
Ability to follow established processes and influence improvements
Excellent communication skills, both written and verbal

Preferred

Experience in a sales support or administrative role
Familiarity with lead management processes
Knowledge of LeanData or similar lead routing technologies

Company

PrePass

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PrePass is a non-profit public/private partnership dedicated to advancing the safety & efficiency of the commercial transportation industry.
dateFounded in 1993
location
Azusa, California, USA
people-size201-500 employees
web-link
https://www.prepass.com

Funding

Current Stage
Growth Stage

Leadership Team

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Clayborne Beers
Chief Operating Officer
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Brennen Carson
Chief Revenue Officer (CRO)
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Recent News

PR Newswire
PrePass Drives Growth and Compliance Innovation with Strategic Acquisition of FleetDrive 360
2025-12-10
PR Newswire
PrePass and RunBuggy Launch Partnership to Boost Auto Hauler Performance
2025-09-04
PR Newswire
NECS Fleet Solutions and PrePass Announce Strategic Partnership to Streamline Fleet Compliance and Operational Efficiency
2025-07-16
Company data provided by crunchbase