NEOGOV · 2 days ago
Case Manager - Bilingual Samoan
Tacoma, WA
Full-time
Hybrid
Entry, Mid Level
$33.27/hr - $41.65/hr
2+ years expNEOGOV is seeking a bilingual Case Manager fluent in Samoan to provide resources and support to older adults, family caregivers, and adults with disabilities. The role involves assessment, coordination of services, and advocacy to ensure clients remain safe and independent at home.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Responsible for assessment, coordination of services and advocacy of older adult and disabled adult clients
Screen target populations to determine eligibility for services
Provide comprehensive assessment to determine any individualized client needs
Provide formal reassessment at specific intervals to gauge progress and continuing needs. Provide care planning which requires decisions about how the identified needs can be met and make appropriate referrals
Respond to individuals seeking information and assistance by providing routine information, referral and assistance
Develop, implement and monitor service plans through regular contact with clients and service providers; participate in related case staffing
Monitor both the progress of the client and the adequacy of the services given
Maintain client files; prepare documentation, correspondence, and client-related materials. Produce accurate information for specialized data requests, reports and reviews; gather information to maintain and update directory information
Provide coordination of appropriate volunteer services
Assists in making presentations regarding projects to interested community and professional groups as assigned
Assess community needs and problems of various client groups
Qualification
Required
A Bachelor's degree in social work, gerontology, psychology, counseling and guidance, sociology or related field AND
Two years or more experience providing direct human services, preferably in the area of providing services to senior citizens is required
Bilingual and fluency in Samoan in all aspects of communication is required. Part of the interview process will involve questions in Samoan with someone who is also bilingual
Upload a resume and cover letter
This position involved field work so a valid Washington State driver's license and reliable transportation is required
This is a grant-funded position. Continued employment is contingent upon job performance/evaluation, continued funding of the program, and other appropriate County procedures
Preferred
Case Management experience preferred
Master's degree in behavioral health sciences and one year experience in the social services field preferred
Benefits
10% field work specialty pay for hours worked
5% bilingual pay for hours worked
Vacation (Annual Leave)
Military Leave
Holidays
Personal Holidays
Furlough
Sick Leave
Insurance Benefits
Retirement and Deferred Compensation
Social Security
ORCA Passport Program
Miscellaneous Benefits
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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