NEOGOV · 2 weeks ago
Program Assistant, Senior (Lyon Park)
Durham, NC
Full-time
Onsite
Mid, Senior Level
$19.66/hr - $23.89/hr
2+ years expNEOGOV is a part of the City of Durham, committed to building better lives through parks and recreation. The Senior Program Assistant will assist in developing and implementing recreational programs, ensuring community needs are met while providing excellent service to participants and families.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Monitors and supervises various recreational activities in multiple spaces simultaneously
Develops and implements programs for diverse groups, determines demographics and objectives, and sets the time and date the program will be offered
Researches and gathers resources for programs, maintains inventory, and orders supplies
Oversees facility operations and maintenance, opens, and closes the facility, and supervises field rentals
Ensures participants and patrons have an exemplary customer service experience by addressing questions, answering phone calls, and assisting with requests
Becomes well-versed in department structure and offerings to give accurate and correct information for any inquiry and direct patrons to appropriate staff members
Enters data such as user information and program registrations into the Active.net recreation software system
Maintains division records, prepares contracts, vendor forms, time sheets, attendance reports, calendars, and may assist in developing and proposing operating budgets
Prepares a daily cash report, obtains needed staff signatures, and prepares collected funds for deposit
Performs safety and security inspections and submits necessary work order requests to supervisor
Completes accident and incident reports for staff and participants
Collaborates with law enforcement to promote safety and security in the facility, determines when to conduct drills and initiates lockdown procedures as needed
Conducts assigned surveys for program evaluation
Qualification
Required
High School diploma or equivalency (GED, HISet, TASC)
Two (2) years of experience working with diverse groups in a recreational setting, supervising activities, and providing customer service
Must be at least 21 years of age
Valid North Carolina Class C Driver's License with a satisfactory driving record
Valid Adult and Pediatric First Aid/CPR/AED – with Anaphylaxis and Epinephrine Auto Injector Certification within six months of hire
Preferred
Experience creating and implementing recreation programs for Youth, Teens and adults
Experience working independently and following assigned guidelines and procedures
Experience with planning events for all ages
Experience with ActiveNet software
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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