NEOGOV · 3 days ago
Supplemental Long-Term Care Insurance (SLTCi) Partnership Coordinator – Health Insurance Advisor 1
Thurston County – Tumwater, WA
Full-time
Hybrid
Senior Level
$5,137/mo - $6,906/mo
6+ years expNEOGOV is seeking a qualified individual for the Health Insurance Advisor 1 position within the Office of the Insurance Commissioner (OIC). This role focuses on educating consumers about long-term care insurance options and advocating for their rights while supporting community outreach and training efforts.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Educate consumers about supplemental long-term care insurance, traditional long-term care insurance, and how these options interact with the WA Cares Fund through in-person and virtual presentations, outreach events, and consumer education materials
Assist consumers in making informed decisions by discussing values, financial considerations, care preferences, and quality concerns, and by using worksheets and decision-support tools
Help consumers understand their rights and options related to the WA Cares Fund, including participation requirements, exemptions, and financial responsibilities
Advocate for consumers by gathering and sharing their experiences with policymakers and administrators to support improvements to programs and insurance products
Develop and deliver educational curricula and skills-based training materials for SHIBA volunteers, Regional Training Consultants, Information & Assistance staff, and community partners
Maintain collaborative working relationships with state agencies, including DSHS and ESD, to ensure educational content remains accurate and up to date
Support media outreach efforts by working with the OIC public affairs team to develop materials such as infographics, social media content, and paid media campaigns
Participate in approved media interviews or public testimony related to long-term care insurance and the WA Cares Fund
Build and manage partnerships with community-based organizations, including Area Agencies on Aging and Aging & Disability Resource Centers
Collaborate with other state agencies and consumer service organizations to resolve difficult and complex consumer cases
Participate in cross-agency efforts to address constituent referrals and consumer advocacy issues
Conduct community needs assessments and contribute to strategic planning efforts to expand local capacity for long-term care education and assistance
Support recruitment and development of SHIBA volunteers, including subject-matter experts in long-term care insurance and public programs
Qualification
Required
Six (6) years of professional full-time experience with curriculum development, adult training, community development, and volunteer management
Demonstrated experience working independently, prioritizing work, and meeting multiple conflicting deadlines, including by seeking guidance from leadership
Demonstrated experience building collaborative relationships with professional colleagues
Demonstrated knowledge of project management, contract management and/or instructional design
Basic level skills in Microsoft Outlook, Word, PowerPoint and Excel
Experience effectively facilitating meetings or designing training for at least one virtual platform (e.g., Zoom, Teams, Skype)
Preferred
Demonstrated contributions to building a high-performing team of professional colleagues
Experience developing partnerships with diverse communities
Demonstrated experience managing projects, contracts and/or instructional design
Advanced-level skills utilizing Microsoft Word, PowerPoint, and Excel
Benefits
Comprehensive benefits package: Health, dental, vision, retirement, paid leave (vacation, sick, etc.) and much more!
Supportive work environment: We value diversity, professional growth, and collaborative atmosphere.
Wellness programs: Invest in your well-being with on-site resources and initiatives.
Work-life balance: Flexible schedules with telework opportunities.
Public service fulfillment: Contribute to a cause that matters and feel the satisfaction of serving the public good.
Training & Development: Continuously learn and grow with tuition reimbursement, Public Service Loan Forgiveness, and other programs.
Free parking (Tumwater) & Public transportation pass (Thurston County): Save on commuting costs.
Employees and their families are covered by medical (including vision), dental and basic life insurance.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses.
Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
State Employees are members of the Washington Public Employees' Retirement System (PERS).
Employees also have the ability to participate in the Deferred Compensation Program (DCP).
All state employees are covered by the federal Social Security and Medicare systems.
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Full-time employees earn eight hours of sick leave per month.
Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165.
Washington State supports members of the armed forces with 21 days paid military leave per year.
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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