NEOGOV · 1 week ago
Motor Services Branch Manager - Tax Collector's Office
Fl 32720, FL
Full-time
Onsite
Senior Level
$31.21/hr - $53.38/hr
5+ years expNEOGOV is seeking a Motor Services Branch Manager for the County Tax Collector's Office, responsible for coordinating all work and staff of a branch office. The role involves overseeing service provision, employee management, and maintaining operational efficiency within the office.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Responsible for embracing, and leading others in the fulfillment of, the Tax Collector Office's Mission while maintaining the Office's core values
Responsible for the efficient and effective provision of the services provided through the Tax Collector's Office within a specific branch through personal effort and directing the effort of the assigned employees
Fosters a spirit of teamwork that allows for the discussion of ideas, conflict resolution and appreciation of team members that enables employees and the department to succeed
Responsible for holding employees accountable for the quality and quantity of the work performed, and adherence to the direction, rules, laws, policies and procedures that guide our work processes
Oversees the training, progression and evaluation of assigned employees
Conducts employee investigations and applies disciplinary actions in a fair and impartial manner, abiding by tax collector policy that is outlined in the Administrative Policies and Procedures Manual
Responsible for preparing or the oversight of preparation of various reports, balancing procedures and all branch financial reporting
Responsible for maintaining sufficient controls to ensure that funds and inventoried items are accounted for at all times
Provides input to the Tax Collector or designee on changes to, or creation of, procedures, rules and regulations
Makes recommendations for the hiring and termination of employees
Makes recommendations for consideration of employees for promotional opportunities and probationary terms
Attend and participate in motorist services coalition, any additional training classes, conferences or seminars as deemed necessary
Responds to mail, telephone and electronic inquiries relating to work
Oversees customer relations and the resolution of complex transactions and/or conflicts
Qualification
Required
Graduation from an accredited two-year college with an Associate Degree in business or related field
Five (5) years of progressive experience with a Florida Tax Collector's Office with three (3) years in the Motorist Services division including Tag/Title and driver license knowledge
Must possess a valid Florida Driver's License
Possess CFCA certification or obtain it within three (3) years of assuming position
Knowledge, understanding and ability to apply appropriate law, rules, policies and procedures as set forth by the Florida and United States Constitutions, Florida Statutes, Department of Revenue, local ordinances, Department of Highway Safety and Motor Vehicles, Florida Department of Agriculture and Consumer Services, Florida Fish and Wildlife Conservation Commission and/or any other organization the Tax Collector partners with as those laws, policies and procedures relate to transactions/business conducted by the Tax Collector's Office
Knowledge of the Tax Collector's Office policies, procedures and practices and the ability to instruct and hold others accountable in those concepts
Ability to access, input and retrieve information from a computer using various programs and applications; including but not limited to: TaxSys and Microsoft Excel and Word
Ability to use various office machines and equipment to perform job duties
Ability to trouble shoot and correct minor hardware malfunctions on equipment
Must possess strong verbal and written communication skills that demonstrate an ability to communicate effectively at all levels of the organization (Ability to type 35 WPM)
Proven leadership skills with the ability to collaborate, influence others and build consensus and commitment to a recommended direction
Ability to establish and maintain effective internal and external working relationships
Ability to identify, analyze and resolve problems
Ability to prioritize and organize while managing several projects simultaneously
Demonstrated dedication and commitment to service
Ability to see and hear with or without correction
Must be able to drive Tax Collector Vehicles in a safe and legal manner
Must be able to use hands to manipulate objects, tools or controls
Must be able to work and maneuver within a public office environment, travel independently as a representative of the Tax Collector, sit and/or stand for extended periods of time
Must be able to occasionally lift and/or move up to 25 pounds
Ability to communicate both orally and through writing in the English language
Ability to work in a constant state of alertness and in a safe manner
Benefits
HEALTH INSURANCE
Medical
Dental
Vision
Flexible Spending Account
RETIREMENT
Florida Retirement System (FRS)
Deferred Retirement Option Program (DROP)
Deferred Compensation (475 Plan)
SUPPLEMENTAL INSURANCE
Life Insurance
Short Term Disability Insurance
Long Term Disability Insurance
Cancer Insurance
Critical Illness Insurance
PAID TIME OFF
Personal Leave
Holidays
Bereavement
Military
HOLIDAYS
The County of Volusia observes the following holidays annually:
New Year's Day
Martin Luther King Day
Good Friday
Memorial Day
Independence Day
Labor Day
Veterans Day
Thanksgiving (and day after)
Christmas
ADDITIONAL BENEFITS
Tuition Reimbursement
Onsite Wellness/Fitness Center
Computer Purchase Program
Direct Deposit Payroll
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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