Apex Systems · 4 days ago
IT Service Desk Technician
Milwaukee, WI
Full-time
Onsite
New Grad, Entry LevelApex Systems is a world-class IT services company that serves thousands of clients across the globe. They are seeking an IT Service Desk Technician to effectively communicate with end users, troubleshoot issues, and suggest solutions to recurring problems.
Human ResourcesInformation TechnologyRecruiting
Responsibilities
Communicates highly effectively with the end user community, establishes rapport and troubleshoots their issues as needed
Ability to quickly understand and offer suggestions on established procedures
Identifies recurring problems and suggests solutions
Able to quickly become familiar with the environment and organizational structure of the company
Qualification
Required
Communicates highly effectively with the end user community, establishes rapport and troubleshoots their issues as needed
Ability to quickly understand and offer suggestions on established procedures
Identifies recurring problems and suggests solutions
Able to quickly become familiar with the environment and organizational structure of the company
Experience with ServiceNow or other major incident management tool
Experience with Microsoft products, specifically the M365 suite
Experience with Microsoft Intune administration
Experience with Window 10 administration
Desktop Support certification such as A+ or other (or accumulated years of experience)
Benefits
Medical
Dental
Vision
Life
Disability
ESPP (employee stock purchase program)
401K program
HSA (Health Savings Account on the HDHP plan)
SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
Corporate discount savings program
On-demand training program
Access to certification prep
Library of technical and leadership courses/books/seminars
Certification discounts and other perks to associations that include CompTIA and IIBA
Dedicated customer service team for our Consultants
Certified Career Coach
Company
Apex Systems
Apex Systems, a division of On Assignment, provides organizations with IT staffing solutions to address gaps in their current workforce.
Founded in 1995
1001-5000 employees
H1B Sponsorship
Apex Systems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (28)
2024 (21)
2023 (35)
2022 (26)
2021 (29)
2020 (38)
Funding
Current Stage
Late StageLeadership Team
Roger Wahman
Chief Technology Officer - SVP
Andrea Schiola
Global Head of Technology Partnerships, SVP, Principal
Recent News
Company data provided by crunchbase