Farm Bureau Financial Services · 1 week ago
Catastrophe Claims Representative Inside
Farm Bureau Financial Services is a company dedicated to protecting the livelihoods and futures of their client/members. The Catastrophe Claims Representative Inside will respond to storm events to investigate, evaluate, and negotiate property claims while utilizing virtual tools from an office setting.
Financial ServicesInsuranceLife InsuranceWealth Management
Responsibilities
Provide immediate response to handle minor to moderate storm damage claims throughout the 8 P/C states utilizing virtual inspection tools
Accurately evaluate coverages, investigate and evaluate damages, issue payments and set reserves on homeowner, farm, and commercial policies according to Claims Best Practices and company guidelines
Effectively negotiate with client/members and contractors in a professional manner to attain a fair settlement
Document investigations, evaluations, recommendations, and plans of action with results focused on developing a defendable claim file
Seek input from the property claims managers, engineers, reinsurers, legal counsel, and casualty consultants are required
During storm events review estimates from field adjusters, and complete handling of the claim through conclusion
Develop and maintain plans with the CAT Claims Manager to improve the performance of the Company’s storm claim handling process
During non-storm times, may assist absent property staff with handling supplemental and replacement cost claims on non-storm claims
Qualification
Required
College degree or equivalent plus 1 year of relevant experience required
Excellent verbal and written communication, including the ability to negotiate effectively and present yourself in a professional manner
Must possess excellent interpersonal and organizational skills, as well as analytical ability
Strong computer skills are required in order to quickly learn our multiple systems
Must maintain on-call availability
Ability to ready, write and speak the English language
Preferred
Experience in construction, estimating, and estimating systems involved in the handling of property claims preferred
Bilingual in Spanish is preferred
Benefits
Enhanced 401K with a match
Low-cost health, dental, and vision benefits
Life and disability insurance options
Paid time off, including holidays and volunteer time
Onsite wellness facility with fitness classes and programs
Daycare center
Cafeteria