NEOGOV · 6 days ago
Personal Computer Services Technician - G115 Information Technology
City Hall, GA
Full-time
Onsite
Entry Level
$17.05/hr - $17.05/hr
1+ years expNEOGOV is part of the Columbus Consolidated Government, and they are seeking a Personal Computer Services Technician to maintain the city’s personal computers and other computer equipment. The role involves troubleshooting, testing, repairing, and servicing client workstations and providing customer support during field visits.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Troubleshoots, tests, repairs, and services client workstations or any other technology equipment
Provides initial network issue triage
Provides service and customer support during field visits
Manages on-site installation, repair, maintenance, and testing
Diagnoses errors or technical problems and determines proper solutions
Produces detailed service reports
Documents processes
Operates vehicles and machinery in a safe manner
Follows company procedures and protocols
Cooperates with other IT Divisions and shares information across the organization
Makes appropriate recommendations on repairs, diagnostics, and equipment specifications
Builds positive relationships with customers
Maintains and expands job knowledge, skills, and abilities
Performs other related job duties as assigned
Qualification
Required
Knowledge of computer hardware and its components
Knowledge of standard repair and replacement of parts for personal computers
Knowledge of Cat5 cable kits
Knowledge of software packages, such as Microsoft Office Suite, Lotus Notes, and the IBM Personal Communication Mainframe
Skill in operating a personal computer
Skill in operating city vehicles
Skill in interpersonal relations
Skill in oral and written communication
Knowledge and level of competency commonly associated with the completion of specialized training in the occupational field
Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years
Benefits
Low-cost Medical Insurance
Prescription Drug Plan
Dental Plan
Vision Plan
Flexible Spending Accounts
Life Insurance
Supplemental Life Insurance
Long Term Disability
Credit Union
Direct Deposit
12 Paid Holidays
Vacation Leave
Sick Leave
PERK Time Off
Retirement Plan
Supplemental Retirement Plan
Free and Discounted Services
Employee Assistance Program
Discounted Movie Tickets
Free Notary Services
Ride a Metra Bus for Free
Free Mulch
Free Fire/Safety Home Inspection
Driver's Training for Employee Dependents
Oxbow/Bull Creek Golf Course discounts
River Center Discounts
Cell Phone Carrier Discounts
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase