NEOGOV · 1 week ago
Community Service Officer III- Criminal Investigation Division
Boise, ID
Full-time
Onsite
Mid, Senior Level
$23.77/hr - $28.22/hr
4+ years expNEOGOV is seeking a Community Service Digital Forensics Officer for the Boise Police Department, primarily responsible for the intake, preservation, and extraction of digital evidence from mobile devices in support of criminal investigations. The role involves maintaining evidence control, operating extraction tools, and preparing documentation for legal proceedings.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Uses department-approved tools to extract digital evidence from mobile devices
Organizes, secures, and documents digital evidence while carefully maintaining chain of custody
Creates clear, accurate reports explaining extraction methods and results
Receives ongoing training in mobile digital forensics, evidence handling, and department procedures
Works collaboratively with detectives, supervisors, and prosecutors to support investigations
Upholds strict confidentiality, professionalism, and CJIS/security standards
Regularly reviews sensitive digital content, which may include graphic, sexual, or drug-related material, as part of investigative work
May be called to testify in court as part of criminal proceedings to explain digital evidence handling, forensic methods, and results
Handles complex issues and problems and refers only the most complex issues to higher-level staff
Performs advanced crime scene investigations involving complex evidence collection, documentation, and processing using specialized forensic and photographic techniques; ensures proper handling and chain of custody of all evidence
Conducts follow-up casework and investigations for assigned incidents, including interviewing victims and witnesses, obtaining and serving subpoenas, preparing detailed reports, and assisting detectives with major investigations
Hold or develop a designated specialty assignment such as UAV operations, crash reconstruction, arson detection, firearms trajectory analysis, Fusion Liaison Officer, or digital evidence extraction, providing technical expertise in support of departmental operations
Manages and maintains specialized investigative programs such as the Sexual Assault Kit (SAK) accountability process, evidence tracking systems, or other unit-level initiatives in coordination with external agencies and the Idaho State Police
Develops and delivers training for patrol, detectives, POST Academy, and other community groups
Attends ongoing professional development to maintain advanced skills in forensic evidence collection and investigative practices
Performs other duties as assigned
Qualification
Required
High school diploma or equivalent and four years of experience working in law enforcement or working with the public, in-security or a related field
Knowledge of Boise City and Idaho State criminal codes
Knowledge of law enforcement programs, practices and procedures
Knowledge of computer usage including related software
Knowledge of basic report preparation skills
Knowledge of specialty operations like UAV operator, crash reconstruction, firearms trajectory, or arson detection
Knowledge of DSLR camera usage
Ability to interpret and apply laws and ordinances
Ability to determine priorities, manage multiple projects under stress, and show the ability to multi-task
Ability to use good customer service and de-escalation techniques
Ability to use independent judgment and discretion
Ability to communicate effectively in the English language at a level necessary for efficient job performance
Ability to perform all essential functions as assigned by an authorized employee, supervisor and/or manager with or without reasonable accommodation
Individuals must be capable of operating vehicles safely and have an acceptable driving record
Valid state-issued driver's license
National Crime Information Center (NCIC) certification within six months of employment
Applicants must be able to pass City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation
Driving Record Check
Polygraph Exam
Boise Police Department Criminal Justice Information System Background Check (BPD CJIS)
Drug Free Workplace: In accordance with the City of Boise Drug Free Workplace Regulation, this position is designated as safety sensitive and is subject to testing requirements including Post Offer Applicant Testing, Random Testing, Reasonable Suspicion, Post - Accident, etc. Applicants will be required to submit to screening for illegal drug use prior to hire. Appointment to this position is contingent upon a negative pre-employment drug test
This position is required to exercise custodial responsibility for illegal drugs or precursors
Preferred
Bachelor's degree in criminal justice or a related field and five years of experience in a law enforcement environment
OC (Pepper Spray) certification
Benefits
ZERO premium medical coverage option for you and your family!
PERSI retirement benefits plus 401(k)/457b with employer match
10 hours vacation per month (increases with tenure) + 12 paid holidays + 8 hours sick leave per month
10 weeks Parental Leave
Up to $500 annual Well Being incentive
Tuition reimbursement and free local bus pass
Basic Life and Long Term Disability insurance at no cost
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
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Government Technology US
2025-10-31
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