NEOGOV · 1 week ago
Crisis Responder I
Kirkland, WA
Full-time
Onsite
Entry Level
$105K/yr - $123K/yr
1+ years expNEOGOV is looking for a Crisis Responder I to join the Regional Crisis Response Agency in Kirkland. This entry-level position involves responding to community crises, conducting assessments, providing referrals, and collaborating with various local and state programs to support individuals in need.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Respond to 911 calls for service in the community, both within a team or independently:
Conduct ongoing biopsychosocial assessments of community members:
Provide appropriate referrals and resources to community members (e.g., caregiver respite programs, paratransit applications, DSHS applications, SSDI, Veteran’s Benefits)
Follow-up with community members periodically to ensure a warm hand-off to the appropriate resource(s) or services
Periodically re-evaluate efficacy of the resource(s) or services, and determine need for additional or alternate services
Thoroughly document all encounters in accordance with policy and professional standards
Conduct home visits based on referrals from other responders and community service professionals
Provide appropriate level of support to community members during particularly vulnerable transitional times, such as post-hospitalization discharge to home or to alternate points of care
Provide community member and/or caregiver/family education on alternative care strategies and resources
Complete all mandatory training in a timely fashion such as clinical competency, culturally relevant practices, use of appropriate technologies, customer service, and any other assigned program and Department training
Performs functions as assigned in the City’s emergency response plan in the event of an emergency
Promote public health and wellness by coordinating and participating in community-wide events, health fairs, volunteer fairs, and activities
Participate in the development of the Crisis Responder Program’s performance metrics, tracking, and referrals
Provide or coordinate training for Fire, Police and City Staff on social services or program updates and advancements
Represent the Crisis Responder Program on regional related work groups or committees when requested
Qualification
Required
Master's Degree in social work, sociology, psychology, human development or other related field
1 year of paid experience in a health care setting, including public health or behavioral health
Must have Associate's license as a social worker, mental health counselor, or marriage and family therapist as defined by WAC 246-809
Valid Washington State Driver's License, or the ability to obtain within 30 days of hire
Preferred
American Safety Health Institute (ASHI) Healthcare provider CPR/AED/first aid certification, or the ability to obtain certification within 90 days of hire
Ability to conduct suicide/homicide risk assessments and safety planning, or the ability to obtain training within 90 days of hire
Paid experience working with older adults and/or adults with disabilities is highly desirable
Two or more years of demonstrated experience working with housing and/or homeless issues
Paid experience working with Limited English Proficiency individuals and communities is desirable
Crisis intervention training and/or experience is desirable
Benefits
100% City-paid premiums for 1.0 FTE (medical/dental/vision for employee and dependents)
Participation in the Washington State DRS Public Employees Retirement System is mandatory for all eligible positions
401b Municipal Employee Benefits Trust (MEBT) with 6% City matching contribution
Voluntary 457 Deferred Compensation plan
Health Reimbursement Account (HRA) VEBA dollars with City contribution (City contribution depending on employee elected medical plan)
Voluntary Flexible Spending Account for Healthcare and Childcare
Employee Assistance Program (EAP)
City paid Life Insurance
City paid Long-Term Disability (LTD) Insurance
Paid vacation (starts with 13 days first year may be prorated for part-time positions)
Annual 12 paid holidays, including one floating holiday
Paid sick leave accruals (benefit may vary based on applicable bargaining unit)
Paid Management Leave for select leadership positions
Alternative work schedules
Free EV charging at Level 2 and 3 chargers
Free ORCA card for public transit
Access to onsite fitness center and secure bike storage at City Hall
Free employee parking
Childcare programs with discounted tuition rates
Wellness and transportation incentives
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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