Cyber Space Technologies LLC · 22 hours ago
Salesforce Marketing Cloud Architect
Cyber Space Technologies LLC is seeking a Salesforce Marketing Cloud Architect to design and deliver scalable solutions using Salesforce Marketing Cloud. The role involves leading architecture across various modules, ensuring best practices, and collaborating with multiple teams to enhance customer engagement solutions.
Responsibilities
Architect end-to-end solutions across SFMC modules including: Journey Builder, Email Studio, Mobile Studio / SMS, Automation Studio, Contact Builder & Data Extensions, CloudPages
Define scalable data model strategy (Data Extensions, Contact model, Subscriber model)
Design and govern segmentation, personalization, and dynamic content strategies
Build and guide development of: Complex journeys and automations, Triggered campaigns and real-time messaging, Preference centers and subscription management
Establish security and compliance controls: GDPR/CCPA readiness, Consent management, Data retention policies, Role-based access governance
Provide technical leadership for development teams and offshore teams
Define deployment strategy and DevOps standards (Git, CI/CD where applicable)
Conduct code reviews for AMPscript, SSJS, SQL, and automation design
Troubleshoot performance, deliverability issues, and SFMC environment bottlenecks
Collaborate with stakeholders to translate business needs into SFMC technical solutions
Qualification
Required
The Salesforce Marketing Cloud Architect is responsible for designing and delivering scalable, secure, and high-performing solutions using Salesforce Marketing Cloud (SFMC)
This role leads architecture across email, SMS, journeys, data integrations, personalization, and analytics, ensuring best practices across development, governance, and operations
The architect works closely with business stakeholders, marketing teams, data teams, and Salesforce platform teams to deliver omnichannel customer engagement solutions
Architect end-to-end solutions across SFMC modules including: Journey Builder, Email Studio, Mobile Studio / SMS, Automation Studio, Contact Builder & Data Extensions, CloudPages
Define scalable data model strategy (Data Extensions, Contact model, Subscriber model)
Design and govern segmentation, personalization, and dynamic content strategies
Build and guide development of: Complex journeys and automations, Triggered campaigns and real-time messaging, Preference centers and subscription management
Establish security and compliance controls: GDPR/CCPA readiness, Consent management, Data retention policies, Role-based access governance
Provide technical leadership for development teams and offshore teams
Define deployment strategy and DevOps standards (Git, CI/CD where applicable)
Conduct code reviews for AMPscript, SSJS, SQL, and automation design
Troubleshoot performance, deliverability issues, and SFMC environment bottlenecks
Collaborate with stakeholders to translate business needs into SFMC technical solutions
Strong hands-on experience in Salesforce Marketing Cloud implementation and architecture
Advanced experience in: Journey Builder orchestration, Automation Studio scheduling & orchestration, SQL queries for segmentation, Data Extensions, filtered DEs, query activities
Strong understanding of subscriber and contact models
AMPscript, SSJS, HTML/CSS for email development and CloudPages
REST/SOAP APIs, event-based triggers, integration patterns
Strong knowledge of marketing automation patterns and omnichannel strategies
Understanding of Salesforce platform concepts (SSO, roles, profiles, security)
Ability to create architecture artifacts
Preferred
Marketing Cloud certifications (preferred): Salesforce Certified Marketing Cloud Consultant, Salesforce Certified Marketing Cloud Developer, Salesforce Certified Marketing Cloud Administrator
Experience with Personalization (Interaction Studio), CDP/Data Cloud, and MuleSoft
Experience with Salesforce CRM integrations using Marketing Cloud Connect
Familiarity with deliverability best practices: Sender authentication (SPF, DKIM), IP warming strategies, Bounce/complaint management
Company
Cyber Space Technologies LLC
Cyber Space Technologies is a leading IT solutions provider in the United States.
Funding
Current Stage
Growth StageCompany data provided by crunchbase