NEOGOV · 2 weeks ago
Safety and Security Officer
Council Bluffs, IA
Full-time
Onsite
New Grad, Entry LevelNEOGOV is associated with Iowa Western Community College, which is seeking a Safety and Security Officer. The role involves enforcing parking and traffic regulations, providing assistance to the campus community, and responding to emergency situations while maintaining a secure environment.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Demonstrates IWCC’s core mission, vision and values
Maintain a safe and secure campus environment for students, faculty, staff, and visitors by regularly patrolling the campus primarily on foot but also in a patrol vehicle
Promote a positive image of the College by providing exceptional, friendly, and helpful customer service to students, staff, faculty, and visitors
Respond to phone calls and texts in a prompt and friendly manner
Respond to emergency and non-emergency situations on campus promptly and appropriately; must know, understand, and execute emergency response to a variety of situations, including weather and fire; must know, understand, and facilitate Standard Response Protocol (SRP) for an active shooter or other campus emergencies
Respond to violations of college policies and regulations in an appropriate manner, and then report such violations to the Director of Safety and Security via an incident report; provide proactive and friendly service to help people avoid violations whenever possible; apply appropriate and sanctioned techniques to diffuse and de-escalate situations when such occasions arise
Observe and respond, when necessary, to unauthorized or suspicious persons or activities within the campus community
Enforce College parking and traffic regulations, which includes issuing traffic and parking citations
Check doors and locks for proper operation; secure and lock/unlock buildings as directed; unlock office doors at the request of faculty and staff members
Conduct area checks, visual surveys, and patrol for potentially dangerous or unsafe areas, building, or conditions. (e.g., inoperative lighting, unlocked doors, insecure stairway railing, etc.), routinely inspect AED’s, identifying hazards and making on-the-spot corrections if possible or reporting the conditions to the appropriate person/department
Accurately and professionally document campus incidents involving possible criminal activity and other daily activities on both an incident and daily log activity report
Investigate incidents and motor vehicle accidents on the camera system to determine what happen
Respond to fire panel system alarms and elevator problems
Work effectively and efficiently with outside Law Enforcement and Fire Officials
Provide escorts to any person on campus who requests one
Jump start vehicles with a power pack and assist stranded motorist
Document all lost and found property. Also, the release of said property to the correct owner
Assist the HR Director and Vice President of Safety and Security with potentially volatile situations involving both employees and prospective employees
Provide assistance as requested with any terminated employee to ensure they leave the college premises in a prompt and orderly manner
Other duties as assigned
Comprehends and understands the colleges parking rules and regulations
Comprehends and understands the safety and security training manual
Qualification
Required
High school diploma or equivalent required; some college is beneficial and a plus
Excellent customer service skills required with the ability to deescalate situations
Able to respectfully follow directives and orders from supervisors
Excellent verbal and written communication skills and ability to articulate in both small and large group settings and with diverse groups of people including co-workers, students, business contacts and at various levels from front-line to administration
Strong organizational skills including the ability to multi-task, to meet deadlines, to maintain and access paper and electronic files, to produce error-free final products, and to manage time and output
Ability to read, write and speak English fluently
Ability to type on the computer an articulate and complete incident report
Professional in communications, appearance, relationships, positive attitude and responsiveness
Ability to maintain strict confidentiality at all time
Self-starter with the ability to perform with little or no direct supervision
Preferred
Experience or background in law enforcement and/or security work is beneficial
Experience with Standard Response Protocol (SRP) active shooter response plans is beneficial
Experience with camera surveillance systems is beneficial
Experience with lost and found property is beneficial
Experience that demonstrates sensitivity to and an understanding of the diverse academic, socioeconomic, cultural, ethnic, and disabled backgrounds of community college students
Experience with an integrated parking program with computer generated citations/parking permits is beneficial
Proficient use of Microsoft Office products including outlook and word
Benefits
Paid time off
Sick leave
Holidays
Discounted tuition for you and your dependents
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase