Allied Universal · 1 week ago
Security Officer - Flex - Armed Retail Institution
US-TX-Temple
Full-time
Onsite
New Grad, Entry Level
$19.50/hr - $19.50/hrAllied Universal, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. As a Security Officer - Flex - Armed Retail Institution, you will serve and safeguard clients in retail settings, conducting patrols, responding to incidents, and providing customer service to enhance the shopping experience.
Cyber SecurityInformation TechnologySecuritySoftware
Responsibilities
Provide customer service to clients and guests by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities in a retail store and parking area setting
Perform armed post duties in accordance with Allied Universal policies, licensing requirements, and site instructions, including maintaining control of issued equipment and following use-of-force guidance
Conduct regular and random patrols throughout the sales floor, entrances and exits, receiving areas, and exterior perimeter to help to deter theft, vandalism, and other unwanted activity
Monitor customer and employee activity for unusual behavior, respond to potential issues, and use verbal de-escalation techniques to help resolve conflicts and/or disturbances
Respond to incidents and critical situations in a calm, problem-solving manner, including coordinating with site management and contacting local law enforcement and/or emergency services as needed
Observe and report suspected shoplifting, fraud, and policy violations; support loss prevention efforts by maintaining presence, communicating observations, and preserving scene conditions for follow-up
Control access to restricted areas such as back-of-house spaces and receiving docks by checking credentials, verifying authorization, and directing deliveries and visitors per site procedures
Complete detailed incident reports, shift logs, and patrol documentation in a timely manner, including descriptions of actions taken and individuals involved
Provide assistance to customers and associates with directions, escort requests, and general questions while maintaining a professional presence
Monitor security-related systems such as cameras, alarms, and radios when assigned, and communicate observations promptly to site leadership and Allied Universal supervision
Participate in emergency response activities such as medical calls, fire alarms, and severe weather events by following site protocols, assisting with orderly movement, and supporting first responders
Follow all site-specific policies related to prohibited items, trespass notices, and removal of disruptive individuals, using the minimum necessary intervention and requesting additional support when needed
Qualification
Required
Be at least 21 years of age
Possess a Level III Armed Certification in Texas only
Possess a high school diploma or equivalent
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law
Participate in industry-specific security training programs
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
A valid driver's license will be required for driving positions only
Preferred
Possess a Handcuffing Certification
Possess a Baton Certification
Possess an Armed Guard Card and/or License
Benefits
Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
Career Growth: Get paid training and access to career growth opportunities.
Financial Benefits: Participate in our retirement savings plan to invest in your future.
Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Company
Allied Universal
Allied Universal is a security and facility services company that provides tailored security solutions and smart technology.
Founded in 1957
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$9BKey Investors
Warburg PincusLa Caisse
2019-12-13Acquired
2019-09-01Private Equity· $9B
2019-02-21Private Equity
Leadership Team
Stephen Jones
Global Chairman and Chief Executive Officer
Jack Schenk
Regional Vice President - Midwest
Recent News
2025-12-10
Company data provided by crunchbase