ideal systems · 1 week ago
Sales Development Representative | 6-month path to AE (Remote)
United States
Full-time
Remote
Mid, Senior Level
$70K/yr - $70K/yr
5+ years expIdeal Systems is a Belgium-based company that develops mobile solutions for leading CCaaS platforms. They are seeking a Sales Development Representative to focus on US market expansion, responsible for outreach, relationship building, and transitioning to an Account Executive role within 6 months.
Contact ManagementCRMMobile Apps
No H1B
U.S. Citizen Only
Responsibilities
Run multi-channel outreach using email, LinkedIn, and phone to engage decision-makers at companies already using Genesys Cloud, Amazon Connect, and Nice CXone
Connect and develop relationships with implementation partners of the CCaaS platforms to introduce our offering as well as salespeople/solution consultants at the CCaaS vendor
Develop tailored outreach for high-priority accounts by researching each prospect, identifying their key challenges, and crafting compelling, personalized messaging that drives engagement and responses
Develop personalized outreach to high-priority accounts. Research prospects, understand their pain points, and craft messaging that gets responses
Set qualified meetings with field business leaders, contact center directors, and operations executives
Conduct demos and discovery meetings
Log all prospect interactions, outreach activities, and meeting outcomes in HubSpot to maintain a clean, accurate pipeline
Test different messaging and channels to see what works. Analyze your results and adjust your approach accordingly
Get to know our solutions inside and out so you can clearly explain what we do and why it matters to prospects
Work with leadership to provide feedback on what you're seeing in the market and what's resonating with prospects
Transition to an Account Executive role where you'll drive deals from qualification through close. Own your territory, build and manage your pipeline, and hit revenue targets. Help shape how we approach the US market in the long run
Join US conferences/events
Manage, generate and drive US inbound leads
Manage and close deals in your pipeline
Qualification
Required
5+ years of experience in sales development, business development, or a customer-facing role at a SaaS company
First experience in CCaaS or Telco industry
Strong communication skills. You write clear emails and handle phone conversations well
Ability to build a trust relationship with the end customer
Self-motivated - you're comfortable working remotely and managing your own schedule
Results-oriented - you track your metrics and care about hitting your numbers
Open to occasional travel for team meetings or US vendor conferences
Preferred
Previous experience with Genesys Cloud, Amazon Connect, NiCE CXone or Salesforce
Benefits
Uncapped variable commission on sourced deals (18-25%)
Healthcare benefits
Cash allowance for
Laptop
Smartphone
401K
100% Remote work environment with occasional travel for team meetings or US conferences.
Company
ideal systems
Ideal Systems is a desktop solutions firm that offers services for contact management, CRM products, system integrations, and mobile apps.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase